Walk-in | Customer Care Executive

TP; Kolkata; Presencial; INR 122.000 - 150.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

EPFO

ESIC

Flexible shifts

Descripción de la vacante

TP in Kolkata invites freshers and experienced individuals to join as Inbound Customer Care Executives. You will handle customer queries via calls, provide product and service information, and strive to exceed customer satisfaction.

Requirements include 12th pass, proficiency in Bengali/Hindi/English, and willingness for immediate joining. Aadhaar linkage with contact number is requested. Rotational shifts with no night shift for female staff; males may have night shifts.

Formación

• Minimum qualification is 12th pass.
• Fluent in English, Bengali and Hindi.
• Fresher and experienced candidates can apply.
• Aadhaar linked with contact number.

Responsabilidades

• Handle customer inquiries via inbound calls.
• Provide product/service information.
• Aim to meet and exceed customer satisfaction.

Conocimientos

Multilingual

Freshers welcome

Excellent communication

Educación

12th pass

Descripción del empleo

Greetings Kolkata!

TP welcomes you to start your career as a Customer Service Associate in the Domestic voice process where you can expand and hold your talent for company as well as your own growth.

HR Neha Barik ([phone]) WhatsApp

Location: Kolkata, Salt Lake sector v.

FRESHERS ARE ENCOURAGED TO APPLY

About the Role:

We are seeking for enthusiastic and customer-focused individuals to join our team as Inbound Customer Care Executives. As an Inbound Customer Care Executives, you will be responsible for providing exceptional customer service to our clients via Inbound calls and handle customer query.

Responsibilities:

• Handling customer inquiries and resolving issues.
• Providing product/service information to customers.
• Meeting and exceeding customer satisfaction

Requirements:

• Minimum qualification required is 12th pass.
• Skill Proficiency in Bengali/Hindi/English language.
• Fresher and experienced both can apply
• Excellent communication and interpersonal skill in English, Hindi, Bengali.
• Looking for Bilingual profiles.
• Excellent translation skill required.
• No leave requirement for upcoming 90 days.
• Looking for Immediate joiners only.
• Aadhaar should be linked with the candidates contact number.

Shifts:

• Rotational shift, rotational WO.
• No night shift for female staff,which includes Any 9 hours during 7 AM to 8 PM working window for female.
• Rotational shifts and Rotational 1 W/O including Night shifts for male staffs.

Perks and Benefits: -

• EPFO
• ESIC
• Flexible shifts

Salary:- Hindi + Bengali 13.4kctc and 10.9kinhand .