VOICE PROCESS | SALES

Vrinda International; Mumbai; On-site; INR 360,000 - 480,000; Full time

Job summary

Vrinda International, a recruitment and consulting firm, seeks a dynamic Voice Process Sales professional to drive revenue growth in its IT services division in Mumbai. The role centers on guiding prospects from initial contact to final conversion, leveraging effective communication, product knowledge, and CRM-enabled processes.

You will be the primary point of contact for potential and existing customers, coordinating the sales cycle, maintaining accurate records, and building lasting

Qualifications

• Strong verbal communication with a professional tone.
• Proven aptitude for persuading stakeholders and negotiating terms.
• Solid understanding of CRM principles and usage.
• Experience in diligent lead follow-up and pipeline management.
• Ability to explain complex product details clearly.

Responsibilities

• Engage with prospects via inbound or outbound calls to introduce products and services.
• Utilize negotiation techniques to address client needs and close sales opportunities.
• Build and maintain customer relationships to ensure satisfaction and repeat business.
• Systematically follow up on leads to sustain momentum in the sales pipeline.
• Articulate product features and benefits during interactions and demonstrate value.

Skills

Verbal communication

Negotiation

CRM software

Lead follow-up

Sales mindset

Tools

CRM software

Job description

Vikhroli, Mumbai (Central), India

About Us

Welcome to Vrinda International's Talent Portal

Discover your next career milestone with Vrinda International, a leading recruitment firm specializing in IT talent acquisition, international education consultancy, and language coaching opportunities. Our portal streamlines your job search with cutting-edge Applicant Tracking System (ATS) technology.

Why Choose Us?

• Seamless Candidate Experience: Upload your resume, browse live openings in Java, Spring Boot, microservices, Angular, and more – or explore roles in global education programs (Germany, UK, France).
  
• Advanced Matching: Our AI-driven tools match your skills to top IT, business development, and overseas study consultancy positions.
  
• Easy Application Process: One-click apply, real-time status updates, and integration with LinkedIn for effortless profile imports.
  
• Exclusive Opportunities: Access hidden job markets, visa guidance for international roles, and personalized career coaching.
  

Join thousands of professionals who've advanced their careers through Vrinda International.

Job Description

Voice Process | Sales

Summary

We are seeking a dynamic individual to join our IT Services division in a Voice Process Sales role. This position is pivotal for driving revenue growth and fostering strong client relationships through effective verbal interactions. The ideal candidate will serve as the primary point of contact for potential and existing customers, guiding them through the sales cycle from initial engagement to final conversion while ensuring a high standard of service delivery.

Responsibilities

• Engage with prospects via inbound or outbound calls to introduce products and services effectively.
  
• Utilize persuasive negotiation techniques to address client needs and close sales opportunities.
  
• Manage and nurture customer relationships to ensure satisfaction and encourage repeat business.
  
• Systematically follow up on generated leads to maintain momentum in the sales pipeline.
  
• Clearly articulate product features and benefits to potential clients during interactions.
  
• Maintain accurate records of all sales activities and customer communications using basic computer tools.
  
• Convert qualified leads into confirmed sales to meet individual and team targets.
  

Requirements

Requirements:

• Strong verbal communication abilities with a professional and confident tone.
  
• Proven aptitude for convincing stakeholders and negotiating favorable terms.
  
• Solid understanding of Customer Relationship Management (CRM) principles.
  
• Experience in diligent lead follow-up and pipeline management.
  
• Capability to explain complex product details in simple, understandable language.
  
• Proficiency in basic computer operations and software usage.
  
• Prior exposure to voice process sales environments, including both inbound and outbound calling.
  
• Demonstrated success in sales and lead conversion metrics.