VOICE PROCESS | SALES

Vrinda International; Maharashtra; On-site; INR 200,000 - 400,000; Full time

Job summary

Vrinda International in Maharashtra, India seeks a dynamic Voice Process Sales professional to drive revenue growth and build strong client relationships. You will guide prospects from initial engagement to final conversion while ensuring superior service delivery.

Responsibilities include engaging with prospects, negotiating terms, nurturing relationships, following up on leads, and accurately recording activities. This role focuses on converting leads into sales and meeting targets.

Qualifications

• Strong verbal communication abilities with a professional and confident tone.
• Proven aptitude for convincing stakeholders and negotiating favorable terms.
• Solid understanding of Customer Relationship Management (CRM) principles.
• Experience in diligent lead follow-up and pipeline management.
• Capability to explain complex product details in simple, understandable language.
• Proficiency in basic computer operations and software usage.
• Prior exposure to voice process sales environments, including both inbound and outbound calling.
• Demonstrated success in sales and lead conversion metrics.

Responsibilities

• Engage with prospects via inbound or outbound calls to introduce products and services effectively.
• Utilize persuasive negotiation techniques to address client needs and close sales opportunities.
• Manage and nurture customer relationships to ensure satisfaction and encourage repeat business.
• Systematically follow up on generated leads to maintain momentum in the sales pipeline.
• Clearly articulate product features and benefits to potential clients during interactions.
• Maintain accurate records of all sales activities and customer communications using basic computer tools.
• Convert qualified leads into confirmed sales to meet individual and team targets.

Skills

Verbal communication

Negotiation

CRM knowledge

Lead follow-up

Pipeline management

Product knowledge

Voice process sales

Lead conversion

Tools

CRM software

Job description

Voice Process | Sales

Summary

We are seeking a dynamic individual to join our IT Services division in a Voice Process Sales role. This position is pivotal for driving revenue growth and fostering strong client relationships through effective verbal interactions. The ideal candidate will serve as the primary point of contact for potential and existing customers, guiding them through the sales cycle from initial engagement to final conversion while ensuring a high standard of service delivery.

Responsibilities

• Engage with prospects via inbound or outbound calls to introduce products and services effectively.
• Utilize persuasive negotiation techniques to address client needs and close sales opportunities.
• Manage and nurture customer relationships to ensure satisfaction and encourage repeat business.
• Systematically follow up on generated leads to maintain momentum in the sales pipeline.
• Clearly articulate product features and benefits to potential clients during interactions.
• Maintain accurate records of all sales activities and customer communications using basic computer tools.
• Convert qualified leads into confirmed sales to meet individual and team targets.

Requirements

• Strong verbal communication abilities with a professional and confident tone.
• Proven aptitude for convincing stakeholders and negotiating favorable terms.
• Solid understanding of Customer Relationship Management (CRM) principles.
• Experience in diligent lead follow-up and pipeline management.
• Capability to explain complex product details in simple, understandable language.
• Proficiency in basic computer operations and software usage.
• Prior exposure to voice process sales environments, including both inbound and outbound calling.
• Demonstrated success in sales and lead conversion metrics.

Industry: IT Services

Salary: ₹2-4 LPA

Work Experience: 6 months