VOICE SALES EXECUTIVE

Vrinda International; Mumbai; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Vrinda International, a leading recruitment firm, seeks a Voice Sales Executive in Mumbai to drive revenue through outbound calls, build client relationships, and guide prospects through the sales cycle.

You will handle high-volume calls, negotiate, maintain CRM records, and aim to meet monthly and quarterly targets, contributing to IT services and global education initiatives.

Qualifications

• Proven experience in voice sales, telecalling, or outbound calling in a customer-facing role.
• Exceptional verbal communication skills.
• Strong capability in negotiation and the art of convincing prospects.
• Proficiency in managing customer data and utilizing CRM tools for call records.
• Demonstrated track record of meeting or surpassing sales targets.
• High level of active listening to identify customer pain points and opportunities.
• Resilience and dedication in a target-driven environment.

Responsibilities

• Conduct high-volume outbound calls to generate leads and convert inquiries into sales opportunities.
• Employ persuasive negotiation tactics to secure agreements and close deals effectively.
• Maintain accurate records of all customer interactions and sales activities within the CRM system.
• Follow up persistently with potential clients to nurture leads and advance them through the pipeline.
• Analyze call metrics and feedback to refine sales approaches and improve conversion rates.
• Demonstrate active listening skills to understand client needs and tailor solutions accordingly.
• Consistently strive to achieve and exceed monthly and quarterly sales targets.

Skills

Voice sales

Verbal communication

Negotiation

CRM tooling

Team target driven

Active listening

Resilience

Tools

CRM software

Job description

Nahur, Central Mumbai, India | Posted on 10/12/2026

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Job Description

Summary

The Voice Sales Executive plays a pivotal role within the IT Services sector, driving revenue growth through direct customer engagement. This position focuses on executing outbound sales strategies to promote solutions, build client relationships, and consistently meet performance targets. The ideal candidate will serve as the primary point of contact for potential clients, utilizing strong communication abilities to articulate value propositions and guide prospects through the sales cycle.

Responsibilities

• Conduct high-volume outbound calls to generate leads and convert inquiries into sales opportunities.
  
• Employ persuasive negotiation tactics to secure agreements and close deals effectively.
  
• Maintain accurate records of all customer interactions and sales activities within the CRM system.
  
• Follow up persistently with potential clients to nurture leads and advance them through the pipeline.
  
• Analyze call metrics and feedback to refine sales approaches and improve conversion rates.
  
• Demonstrate active listening skills to understand client needs and tailor solutions accordingly.
  
• Consistently strive to achieve and exceed monthly and quarterly sales targets.
  

Requirements

Requirements:

• Proven experience in voice sales, telecalling, or outbound calling within a customer-facing role.
  
• Exceptional verbal communication skills with the ability to convey information clearly and persuasively.
  
• Strong capability in negotiation and the art of convincing prospects.
  
• Proficiency in managing customer data and utilizing CRM tools for call record management.
  
• Demonstrated track record of meeting or surpassing sales targets.
  
• High level of active listening to identify customer pain points and opportunities.
  
• Resilience and dedication to performing effectively in a target-driven environment.