Sales Voice Executive

Vrinda International; Dadri; On-site; INR 350,000 - 550,000; Full time

Job summary

Vrinda International in India is seeking a dynamic Sales Voice Executive to join our Customer Service team. The role focuses on driving revenue growth through voice-based sales, managing client interactions, and converting leads into loyal customers.

You will rely on strong CRM usage, excellent verbal communication, and a target-driven mindset to expand market reach while delivering high-quality service and professional customer experiences.

Qualifications

• 1 year of professional experience in sales or customer service.
• Proven track record of achieving sales targets and converting leads.
• Strong proficiency in CRM tools and methodologies.
• Exceptional active listening skills to identify pain points and address objections.
• High level of confidence and interpersonal skills for engaging with diverse clients.
• C1 level proficiency in verbal communication for voice-based sales.

Responsibilities

• Execute voice-based sales initiatives to generate new business opportunities and meet revenue goals.
• Engage with potential and existing clients, presenting tailored solutions.
• Listen actively to concerns and objections, and close deals.
• Manage the full sales cycle from lead to conversion.
• Maintain accurate records of interactions and activities in CRM.

Skills

Sales

CRM

Active listening

Verbal communication

Lead conversion

Customer service

Tools

CRM software

Job description

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Job Description

Summary

We are seeking a dynamic and results-oriented Sales Voice Executive to join our Customer Service team. In this pivotal role, the incumbent will serve as the primary point of contact for clients, driving revenue growth through effective voice-based sales strategies. The position demands a professional who can seamlessly blend customer relationship management with aggressive target achievement, ensuring high-quality interactions that convert leads into loyal customers. This role is essential for expanding our market reach and maintaining a strong reputation for excellent verbal communication and client satisfaction.

Responsibilities

• Execute voice-based sales initiatives to generate new business opportunities and meet established revenue goals.
  
• Engage with potential and existing clients to understand their needs, presenting tailored solutions that align with their objectives.
  
• Actively listen to customer concerns and objections, responding with persuasive arguments to overcome hurdles and close deals.
  
• Manage the full sales cycle, from initial lead contact to final conversion, ensuring a smooth and professional customer journey.
  
• Maintain accurate records of all interactions and sales activities within the customer relationship management system.
  
• Demonstrate confidence and strong interpersonal skills during all client engagements to build trust and rapport.
  
• Utilize excellent verbal communication abilities to articulate product value propositions clearly and persuasively.
  

Requirements

Requirements:

• Minimum of 1 year of professional experience in sales, customer service, or a related field.
  
• Proven track record of achieving sales targets and converting leads effectively.
  
• Strong proficiency in customer relationship management (CRM) tools and methodologies.
  
• Exceptional active listening skills with the ability to identify customer pain points and address objections constructively.
  
• High level of confidence and outstanding interpersonal skills for engaging with diverse clientele.
  
• C1 level proficiency in verbal communication, with a focus on voice-based sales and direct customer interaction.
  
• Demonstrated capability in sales pitching and lead conversion strategies.