OUTBOUND SALES – VOICE PROCESS

Zoho; Dadri; On-site; INR 300,000 - 540,000; Full time

Job summary

Vrinda International seeks a dynamic Outbound Sales – Voice Process professional for the IT Services sector. You will drive revenue by proactively calling potential clients, presenting value propositions, and building strong relationships to meet ambitious targets.

You will handle high-volume calling, negotiate effectively, and use CRM systems to track activity, generate reports, and ensure customer satisfaction. A target-driven mindset and excellent communication are essential.

Qualifications

• Proven ability to communicate clearly and listen actively.
• Strong negotiation and persuasive skills.
• Proficient with basic computer operations and CRM software.
• Proven track record in outbound calling and direct sales.
• Demonstrated target-driven performance.

Responsibilities

• Execute high-volume outbound calling campaigns to generate leads and sales opportunities.
• Negotiate to convert prospects into paying customers.
• Manage and nurture client relationships to ensure satisfaction.
• Aim to meet daily, weekly, monthly sales targets.
• Record call data and generate sales reports using CRM systems.

Skills

Verbal communication

Active listening

Persuasion & negotiation

CRM software

Outbound calling

Sales experience

Customer handling

Target-driven

Tools

CRM software

Job description

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Job Description

Summary

We are seeking a dynamic professional for the Outbound Sales – Voice Process role within the IT Services sector. This position is pivotal in driving revenue growth by proactively engaging potential clients through direct telephone communication. The ideal candidate will serve as the primary voice of the organization, effectively conveying value propositions and building strong client relationships to meet aggressive sales targets.

Responsibilities

• Execute high-volume outbound calling campaigns to generate leads and secure sales opportunities.
  
• Employ persuasive negotiation tactics to convert prospects into paying customers.
  
• Manage and nurture client relationships to ensure satisfaction and foster long-term engagement.
  
• Consistently monitor and strive to achieve daily, weekly, and monthly sales targets.
  
• Handle customer inquiries and concerns with professionalism while promoting company products and services.
  
• Utilize computer systems to track call logs, update customer data, and generate sales reports.
  

Requirements

Requirements:

• Demonstrated proficiency in verbal communication and active listening.
  
• Strong ability to persuade and negotiate effectively during sales interactions.
  
• Competency in basic computer operations and familiarity with CRM software.
  
• Proven track record of a target-driven mindset and results-oriented performance.
  
• Experience in outbound calling and direct sales within a voice process environment.
  
• Excellent skills in customer handling and conflict resolution.