VOICE SALES PROCESS

Vrinda International; Navi Mumbai; On-site; INR 400,000 - 600,000; Full time

Job summary

Vrinda International in Navi Mumbai, India, seeks a dynamic Voice Sales professional to drive growth by engaging clients through direct voice interactions. You will guide prospects through the sales cycle, build relationships and ensure satisfaction.

You will conduct lead generation, follow-ups, negotiate terms, manage CRM records, and work across international clients to expand business. Fluent English and strong communication are essential.

Qualifications

• Proven experience in lead generation and follow-ups.
• Strong persuasion and negotiation skills.
• CRM practices knowledge.
• Analytical and problem-solving abilities.
• Voice sales techniques proficiency.
• Familiarity with international sales processes.
• Fluent English for business.

Responsibilities

• Execute effective lead generation strategies and follow-ups to convert opportunities.
• Use strong persuasion and negotiation to close deals and secure favorable terms.
• Manage and nurture customer relationships for high satisfaction and loyalty.
• Identify and resolve client issues promptly through analytical problem-solving.
• Conduct sales activities via voice channels with a professional tone.
• Navigate international sales protocols to facilitate global business expansion.
• Communicate clearly in English to build rapport with diverse clientele.

Skills

Lead generation

Negotiation

CRM knowledge

Analytical thinking

Voice sales

Cross-border sales

English communication

Tools

CRM software

Job description

Turbhe, Navi Mumbai, India | Posted on 10/19/2026

Job Description

Summary

We are seeking a dynamic professional to join our IT Services team in the Voice Sales Process role. This position is pivotal for driving business growth by engaging with clients through direct voice interactions. The ideal candidate will serve as the primary point of contact, guiding prospects through the sales cycle, addressing their needs, and fostering long-term relationships to ensure customer satisfaction and retention.

Responsibilities

• Execute effective lead generation strategies and conduct systematic follow-ups to convert opportunities.
• Utilize strong persuasion and negotiation techniques to close deals and secure favorable terms.
• Manage and nurture customer relationships to ensure high levels of satisfaction and loyalty.
• Identify and resolve client issues promptly through analytical problem-solving approaches.
• Conduct sales activities via voice channels, maintaining a professional and engaging tone.
• Navigate international sales protocols to facilitate global business expansion.
• Communicate clearly and effectively in English to build rapport with diverse clientele.

Requirements

Requirements:

• Proven experience in lead generation and persistent follow-up methodologies.
• Exceptional ability to persuade stakeholders and negotiate successfully.
• Demonstrated expertise in Customer Relationship Management (CRM) practices.
• Strong analytical and problem-solving capabilities.
• Proficiency in voice sales techniques and direct communication.
• Familiarity with international sales processes and cross-border transaction norms.
• Fluent English communication skills suitable for professional business environments.