Vice President Human Resources Operations

Genpact; Dadri; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Genpact in India is seeking a seasoned HR Operations professional with payroll focus to lead end-to-end HRO services and manage a large, diverse employee base. The role emphasizes stakeholder management and delivering high-touch service in an outsourced environment.

Key responsibilities include driving transformations with Gen AI, overseeing cross-functional teams, and strengthening the value proposition of the shared services hub through industry knowledge and effective transition management.

Qualifications

• Graduate or postgraduate with HR focus.
• Experience in HR Ops.
• Experience in outsourced HRO operations.
• Transition and project management experience.

Responsibilities

• Lead operational activities with stakeholders.
• End-to-end HRO process exposure with payroll experience.
• Drive efficiencies using Gen AI to improve outcomes.
• Build and manage cross-functional teams for end-to-end lifecycle of HRO engagement.
• Understand market landscape to sharpen value proposition for the SSC hub.
• Manage a span of 800+ employees.

Skills

HR Operations

Payroll

Project Management

Transition Management

Education

Graduate

Postgraduate

B.Com

M.Com

MBA HR

Job description

• Skill - Hire to retire with Payroll focus

Responsibilities:

• Lead overall operational activities and ensure noise free operations along with strong customer stakeholder management.
• Exposure to end to end HRO Process with Payroll experience.
• Transformations + Gen AI / to drive better efficiencies and outcomes.
• Build and manage multi disciplinary functions (process & technology) that can successfully operationalize the end to end engagement lifecycle of the HRO Operations.
• Strong understanding and proven abilities of executing industry standards and market landscape that will determine the value proposition and competitive advantage for the shared services hub.
• Should have managed a span of 800+ employee base.

Qualifications:

• Graduate / Post Graduate
• Rel exp in HR Ops
• Bachelor in HR/B.Com/M.Com/MBA HR with relevant yrs of exp.
• Experience in operation in an outsourced environment of HRO domain and in depth end to end process knowledge.
• Project Management and Transition exposure - should have transitioned large client's relationship.