Urgently need excellent English speaking CCE for Voice Process

Adeeba E Services Pvt Ltd; North 24 Parganas District; On-site; INR 111,600 - 223,200; Full time

Job summary

Adeeba E Services Pvt Ltd, located in North 24 Parganas District, is urgently seeking excellent English speaking inbound callers for tech support. The role involves taking calls related to technical issues such as printers, routers, and antivirus software, diagnosing problems, and recommending suitable plans to customers.

The ideal candidate should have over 6 months of outbound tech support experience, strong sales skills, and the ability to close calls effectively. The position offers a full-time work schedule with a salary ranging from Rs. 10,000 to Rs. 20,000 per month plus significant incentives.

Qualifications

• Experience in outbound tech support for more than 6 months to 1 year.
• Ability to close calls effectively.
• Good convincing and sales skills.

Responsibilities

• Receive inbound calls related to printer, router, and antivirus issues from customers.
• Diagnose customer issues and recommend appropriate plans.
• Sell technical support plans and relevant software.

Skills

Excellent English speaking

Sales skills

Technical support experience

Education

Undergraduate

Job description

Urgently need excellent English speaking CCE for Voice Process

• Full-time

Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary Digital Service Cloud software technology platform, Adeeba delivers support services to millions of customers globally and its services are available on demand.

Urgent Requirement Of Inbound Callers For Tech Support

Taking inbound calls with printer, router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.

Candidate Profile:

Must Have Experience in Outbound Tech Support for more than 6 months-1 year

Must know how to close their own calls.

Must have good convincing and sales skills.

Salary:Rs.10,000-20000/month(fixed)+Huge Incentives

Shift : 8:30pm-6:30am

Working Days: 6 days(rotational Off 1 day)

Undergraduate

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