Urgently need excellent English speaking CCE for Voice Process

Adeeba E Services Pvt Ltd; Kolkata District; On-site; INR 223,200 - 334,800; Full time

Benefits offered by this job

Fixed salary on the 1st of every month

Huge incentives

Medical benefits

24 leaves in a year + comp offs + birthday leaves

Job summary

Adeeba E Services Pvt Ltd is hiring for a position as a Customer Care Executive (CCE) in Kolkata. The ideal candidate will handle inbound technical support calls related to printers and routers, analyze issues, and sell plans to customers.

Candidates must have experience in outbound tech processes, be fluent in English, and be comfortable with night shifts. Attractive salary and benefits including huge incentives, medical benefits, and ample leave are provided.

Qualifications

• Must have experience in Outbound Tech process for more than 6 months.
• Must be able to close calls and handle payments.
• Comfortable working in night shifts.

Responsibilities

• Receive inbound calls from customers regarding technical issues.
• Analyze issues and sell relevant plans and software.
• Pitch service plans confidently to customers.

Skills

Fluent in English

Sales pitching

Customer service

Technical support

Education

Undergraduate

Job description

Urgently need excellent English speaking CCE for Voice Process

Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary Digital Service Cloud software technology platform, Adeeba delivers support services to millions of customers globally and its services are available on demand .

Experienced candidates needed for InboundTechnical Support Process for US Shift.

Job Role: Receiving Inbound calls from customers regarding printers, routers, e mails etc.. Analyzing the issues correctly and selling the relevant plans and software..

Must have dialled in Outbound Tech process for more than 6 months.

Must be able to close calls and take payments from the customers.

Must be confident in pitching about the service plans to the customers.

Must be very fluent in English.

Must be Comfortable for Night shift.

Benefits and facilities:

• Fixed Salary on 1st of every month In Salary Account+Huge Incentives.
• 24 leaves in a year+comp offs+b'day leaves
• Daily/Monthly Incentives
• Spot Incentives
• No Extension of Shift Timings
• Medical benefits

Salary: Not a bar for a right candidate.

Working Days:6 days

Contact:HR @ 7686839463/ 9804149788

Hs/ Undergraduate

All your information will be kept confidential according to EEO guidelines.