GRAB THE Golden Opportunity FOR A Voice Process

Adeeba E Services Pvt Ltd; North 24 Parganas District; On-site; INR 111,600 - 223,200; Full time

Job summary

Adeeba E Services Pvt Ltd is urgently hiring inbound callers for tech support in North 24 Parganas District, West Bengal. Candidates should have 6 months to 1 year experience in outbound tech support and demonstrate strong sales abilities. The role involves taking inbound calls about technical issues, diagnosing problems, and advising customers on solutions.

Compensation ranges from Rs.10,000 to Rs.20,000 per month, along with substantial incentives. The position requires working night shifts from 8:30 PM to 6:30 AM, with six working days and one rotational day off.

Qualifications

• Minimum 6 months to 1 year experience in outbound tech support.
• Ability to close calls independently.

Responsibilities

• Take inbound calls regarding printer, router, and antivirus issues.
• Diagnose issues and recommend appropriate solutions.
• Sell technical support plans.

Skills

Strong convincing skills

Sales skills

Technical troubleshooting

Education

Undergraduate

Job description

GRAB THE Golden Opportunity FOR A Voice Process

Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary Digital Service Cloud software technology platform, Adeeba delivers support services to millions of customers globally and its services are available on demand.

Urgent Requirement Of Inbound Callers For Tech Support

Responsibilities

• Take inbound calls regarding printer, router, and antivirus issues from customers.
• Diagnose the problem and recommend appropriate solutions.
• Sell technical support plans along with relevant software.

Candidate Profile

• Minimum 6 months to 1 year experience in outbound tech support.
• Ability to close calls independently.
• Strong convincing and sales skills.

Compensation & Schedule

Salary: Rs.10,000-20,000/month (fixed) plus large incentives.

Shift: 8:30 PM – 6:30 AM.

Working days: 6 days with one rotational day off.

Undergraduate required.

All your information will be kept confidential according to EEO guidelines.