Training Senior Associate

NTT DATA North America; Chennai District; On-site; INR 400,000 - 600,000; Full time

Job summary

NTT DATA North America is hiring for a role focused on delivering Language, Voice and Accent training in Chennai District, Tamil Nadu. The ideal candidate will have strong communication skills and experience in facilitating training sessions.

Responsibilities include conducting training, tracking its effectiveness, and working closely with teams to ensure continual improvement and support for new hires. Proficiency in MS Excel and content development is advantageous.

Qualifications

• Proficient in training delivery for Language, Voice and Accent.
• Strong communication and facilitation skills required.
• Experience in content development and instructional design helps.

Responsibilities

• Deliver monthly Language, Voice and Accent classroom training.
• Support business through daily audits and floor activity.
• Report and track training effectiveness.

Skills

Communication Skills

Excellent communication skills

Excellent Facilitation/training skills

Coaching and Feedback

Proficient in MS Excel

Content Development

Instructional Design Skills

Job description

Key Skills

• Communication Skills: Voice and AccentTraining Delivery
• Excellent communication skills
• Excellent Facilitation/training skills
• Coaching and Feedback
• Proficient in MS Excel
• Content Development
• Instructional Design Skills (a good-to-have skill)

Responsibilities

• Deliver monthly Language, Voice and Accent classroom training, support business through daily audits and floor activity by working closing with the team and business requestors.
• Reporting and tracking training effectiveness, project effectiveness
• Interviewing new hires
• Regular and continuous touch base with floor and trainees to map improvement