Voice & Accent Training manager

Outscale Partners; Gurugram District; On-site; INR 600,000 - 800,000; Full time

Job summary

A training company in Gurugram is seeking a skilled Voice & Accent Trainer to enhance individuals' English, pronunciation, and communication skills. The role includes conducting training sessions, assessing learners, and customizing training modules for various professional contexts. The ideal candidate should have a strong grasp of phonetics, the ability to engage diverse learners, and a certification in voice and accent training. This full-time position is aimed at mid-senior level candidates.

Qualifications

• Skilled in conducting voice and pronunciation training sessions.
• Experience in corporate or customer service training is a plus.
• Familiarity with international accents (US/UK/Australian).

Responsibilities

• Conduct training sessions for individuals or groups.
• Assess learners’ accents and communication gaps.
• Customize training modules based on role requirements.

Skills

Excellent command of spoken English

Strong understanding of phonetics and accent neutralization

Strong coaching and interpersonal skills

Ability to engage diverse learners

Education

Certification in Voice & Accent training

Tools

Online training tools (Zoom, MS Teams, LMS)

Job description

Voice & Accent Trainer

We are seeking a skilled Voice & Accent Trainer to help individuals improve their spoken English, pronunciation, clarity, and neutral/global accent. The trainer will design and deliver effective training programs to enhance communication skills for professional and customer-facing roles.

Key Responsibilities

• Conduct voice, accent, and pronunciation training sessions for individuals or groups
• Assess learners’ current accent and communication gaps
• Train on phonetics, intonation, stress patterns, rhythm, and articulation
• Improve fluency, clarity, listening skills, and confidence
• Provide feedback, evaluations, and progress reports
• Customize training modules based on role requirements (BPO, corporate, leadership, etc.)
• Use audio/video tools, role-plays, and real-life conversation scenarios
• Maintain training documentation and attendance records

Required Skills & Qualifications

• Excellent command of spoken English
• Strong understanding of phonetics and accent neutralization
• Certification in Voice & Accent training (preferred)
• Strong coaching and interpersonal skills
• Ability to engage diverse learners
• Experience with corporate or customer service training is a plus

Preferred Experience

• Experience in BPO, corporate training, or language coaching
• Familiarity with international accents (US/UK/Australian)
• Online training experience (Zoom, MS Teams, LMS tools)
• Clear communication
• Patience and empathy
• Analytical listening
• Presentation and facilitation skills

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Training
• Information Services