Telesales Executive

Talent Corner HR Services Pvt Ltd; Mumbai; On-site; INR 180,000 - 300,000; Full time

Job summary

Talent Corner HR Services Pvt Ltd in Mumbai is seeking a motivated tele sales representative to handle outbound calls to prospective leads and answer inbound inquiries. You will explain product features, discounts, and promotions clearly, and aim to close orders.

You will update records in CRM, handle objections calmly, and maintain accurate call notes. The ideal candidate communicates effectively, stays resilient after rejection, uses basic computer skills, and can persuade customers to buy.

Qualifications

• Excellent communication skills and ability to explain product offers clearly.
• Resilience and positive attitude in face of rejection.
• Basic computer skills and CRM familiarity.

Responsibilities

• Making Calls: Call prospective leads (outbound) or answer calls from interested buyers (inbound).
• Pitching Offers: Explain product features, discounts, and special promotions clearly.
• Closing Sales: Persuade customers to buy and process their orders.
• Handling Objections: Address customer concerns and calmly accept rejection.
• Updating Records: Enter customer details and call notes into a database or CRM system.

Skills

Communication

Resilience

Computer Basics

Persuasion

Tools

CRM software

Job description

• Making Calls: Call prospective leads (outbound) or answer calls from interested buyers (inbound).
• Pitching Offers: Explain product features, discounts, and special promotions clearly.
• Closing Sales: Persuade customers to buy and process their orders.
• Handling Objections: Address customer concerns and calmly accept rejection.
• Updating Records: Enter customer details and call notes into a database or CRM (Customer Relationship Management) system. [1, 2, 3, 4]

Key Skills Needed

• Communication: Speak clearly, listen well, and explain ideas simply.
• Resilience: Stay calm and positive after hearing "no" from clients.
• Computer Basics: Use keyboards, spreadsheets, and CRM software.
• Persuasion: Convince people to trust the company and make a purchase. [1, 2, 3, 4, 5]