Tele-Sales Executive

PolyMart; Ahmedabad District; On-site; INR 150,000 - 210,000; Full time

Job summary

PolyMart in Ahmedabad is seeking a focused telesales executive to drive customer acquisition and B2B outreach via calling. You will handle 80–100 productive calls daily, connect with registered, prospective and inactive customers, and qualify opportunities through a structured process.

You will understand customer requirements by asking the right questions, maintain CRM data, follow up on inquiries and quotations, and strive for repeat orders through strong relationships.

Qualifications

• Sales experience through telecalling is preferred.
• Experience in Telesales, Inside Sales, Customer Acquisition, or B2B Sales through calling will be an advantage.
• Strong customer communication, follow-up, convincing, and sales conversion skills are preferred.

Responsibilities

• Make 80–100 productive customer calls per day while maintaining call quality and enthusiasm.
• Connect with registered, prospective, existing, and inactive customers.
• Understand customer requirements by asking relevant questions instead of simply following a calling script.
• Identify customers' material requirements, quantity, purchase timelines, and other relevant details.
• Generate qualified inquiries and pass relevant opportunities through the sales process.
• Follow up consistently with customers on inquiries, quotations, requirements, and purchase decisions.
• Convert registered but inactive customers into first-time buyers.
• Build strong relationships with existing customers and work towards generating repeat orders.
• Maintain accurate customer information, call status, requirements, and follow-up schedules in the CRM.
• Work towards assigned calling, lead-generation, conversion, and customer-engagement targets.

Skills

Telecalling

Telesales & Inside Sales

Customer communication

Sales conversion

Lead follow-up

Job description

Experience

• Sales experience through telecalling is preferred.


• Experience in Telesales, Inside Sales, Customer Acquisition, or B2B Sales through calling will be an advantage.


• Strong customer communication, follow-up, convincing, and sales conversion skills are preferred.

Key Responsibilities

• Make 80–100 productive customer calls per day while maintaining call quality and enthusiasm.


• Connect with registered, prospective, existing, and inactive customers.


• Understand customer requirements by asking relevant questions instead of simply following a calling script.


• Identify customers' material requirements, quantity, purchase timelines, and other relevant details.


• Generate qualified inquiries and pass relevant opportunities through the sales process.


• Follow up consistently with customers on inquiries, quotations, requirements, and purchase decisions.


• Convert registered but inactive customers into first-time buyers.


• Build strong relationships with existing customers and work towards generating repeat orders.


• Maintain accurate customer information, call status, requirements, and follow-up schedules in the CRM.


• Work towards assigned calling, lead-generation, conversion, and customer-engagement targets.