Telecalling / Telsales Executive

Panacorp Software Solutions; Nagercoil; On-site; INR 167,000 - 257,000; Full time

Job summary

Panacorp Software Solutions in Tamil Nadu seeks a telecaller to promote products, handle inquiries, and generate leads within a dynamic sales team.

The role involves outbound calls, achieving targets, maintaining CRM, and collaborating with marketing for follow-ups. Freshers with strong communication skills are welcome; a high school diploma is required, while a Bachelor's degree is a plus.

Qualifications

• High school diploma or equivalent; Bachelor's degree in Business, Marketing, or related field is a plus.
• Proven telecalling, telemarketing, or sales experience; freshers with strong communication are encouraged to apply.
• Strong verbal communication and interpersonal skills; persuasive with closure ability; proficient in MS Office and CRM software.

Responsibilities

• Make outbound calls to promote products/services and generate sales opportunities.
• Identify and qualify sales opportunities through proactive prospecting and follow-up.
• Respond to customer inquiries with product information, pricing, and availability.
• Meet or exceed monthly and quarterly sales targets.
• Maintain accurate CRM records of customer interactions and sales activities.
• Conduct follow-up calls to ensure customer satisfaction and address issues or concerns.
• Stay updated on product features, benefits, and pricing to communicate effectively.
• Gather and report customer feedback to help improve products and services.

Skills

Verbal communication

Interpersonal skills

Persuasive selling

MS Office

CRM software

Organizational skills

Time management

Independence

Teamwork

Resilience

Education

High school diploma

Bachelor's degree in Business/Marketing (nice to have)

Tools

MS Office

CRM software

Job description

Key Responsibilities

• Sales Calls : Make outbound calls to potential and existing customers to promote products/services.
• Lead Generation : Identify and qualify sales opportunities through proactive prospecting and lead follow-up.
• Customer Inquiries : Respond to customer inquiries and provide product information, pricing, and availability.
• Sales Targets : Meet or exceed monthly and quarterly sales targets.
• Sales Records : Maintain accurate records of customer interactions and sales activities in the CRM system.
• Follow-up : Conduct follow-up calls to ensure customer satisfaction and address any issues or concerns.
• Product Knowledge : Stay updated on product features, benefits, and pricing to effectively communicate with customers.
• Feedback Collection : Gather and report customer feedback to help improve products and services.

Qualifications

• Education : High school diploma or equivalent; Bachelor's degree in Business, Marketing, or a related field is a plus.
• Experience : Proven experience in telecalling, telemarketing, or sales; freshers with strong communication skills are also encouraged to apply.
• Skills :
  • Excellent verbal communication and interpersonal skills.
  • Persuasive and confident with the ability to close sales over the phone.
  • Proficiency in MS Office and CRM software.
  • Strong organizational and time-management skills.
  • Ability to work independently and as part of a team.
  • Resilience and ability to handle rejection.