Telesales Executive

CTC Agency; Delhi; Hybrid; INR 100,000 - 223,000; Full time

Benefits offered by this job

Flexible schedule

Health insurance

Leave encashment

Paid time off

Work from home

Job summary

THE CTC AGENCY is hiring for Telesales Executive and Business Development Associate to work with partner companies across multiple industries. You will learn product offerings, pitch solutions, and convert prospects into paying clients while contributing to revenue growth.

The roles involve outbound calls, lead generation, and CRM-based reporting in a target-driven environment. Work location is flexible with options for both office and home-based work, depending on assigned partner company

Qualifications

• Excellent verbal communication and convincing abilities.
• Confidence in speaking with customers and presenting offerings.
• Target-oriented with focus on conversions.
• Basic computer skills and familiarity with CRM.

Responsibilities

• Understand products and pricing; communicate value to customers.
• Contact prospects via calls, WhatsApp, email; build a pipeline.
• Present offerings and address objections; close deals.
• Identify opportunities to cross-sell and upsell; renewals and referrals.
• Maintain accurate CRM records and share progress with managers.

Skills

Verbal communication

Convincing talks

Sales pitch

Negotiation

Lead generation

CRM proficiency

Outreach skills

Tools

CRM tools

Job description

WE’RE HIRING!

TELESALES EXECUTIVE / BUSINESS DEVELOPMENT ASSOCIATE

Hiring Agency: THE CTC AGENCY
Opportunity to Work With: Our Partner Companies

BUILD RELATIONSHIPS. DRIVE SALES. GENERATE REVENUE.

THE CTC AGENCY is inviting applications from motivated, confident, and result-oriented candidates for the positions of Telesales Executive and Business Development Associate to work with our partnered companies across multiple industries.

We are looking for individuals who can understand products and services, communicate their value to potential customers, identify business opportunities, pitch solutions, convert prospects into paying clients, and contribute directly to revenue generation.

Whether you excel at telephonic sales, lead conversion, client relationship management, or business development, this is an opportunity to build your sales career in a dynamic, target-driven environment.

POSITION DETAILS

• Positions: Telesales Executive / Business Development Associate
• Hiring Agency: THE CTC AGENCY
• Work Assignment: Partnered Companies of THE CTC AGENCY
• Employment Type: Full-Time
• Work Mode: Work From Office (WFO) / Work From Home (WFH)
• Experience: As per the requirements of the respective position
• Salary: As per skills and experience
• Incentives: Performance-based incentives may be available, depending on the role and partner company
• Job Locations: As per the requirements of the respective partner company

KEY RESPONSIBILITIES

1. Product & Service Understanding

• Develop a thorough understanding of the assigned company's products, services, pricing, features, and business offerings.
• Understand the target audience, customer requirements, and key selling points.
• Clearly communicate product benefits and explain how the offerings address customer needs.
• Stay updated on new services, promotional offers, and changes in pricing or sales strategies.

2. Client Outreach & Lead Generation

• Contact prospective customers through telephone calls, WhatsApp, email, and other approved communication channels.
• Identify potential customers and generate qualified sales leads.
• Conduct outbound calls and follow up with interested prospects.
• Build and maintain a pipeline of potential customers.
• Identify opportunities to cross-sell or upsell relevant products and services.

3. Sales Pitching & Client Conversion

• Present products and services confidently to prospective clients.
• Understand customer requirements and recommend suitable solutions.
• Handle customer queries, objections, and pricing-related concerns professionally.
• Follow up with interested prospects to move them through the sales process.
• Negotiate within approved pricing and commercial guidelines.
• Convert qualified prospects into paying customers and achieve assigned sales targets.

4. Business Development & Revenue Generation

• Identify new business opportunities and potential customer segments.
• Build relationships with prospective clients to support long-term business growth.
• Generate revenue by acquiring new customers and developing existing accounts.
• Work towards assigned sales, conversion, and revenue targets.
• Explore opportunities for repeat business, renewals, referrals, and upselling.

5. CRM & Sales Reporting

• Maintain accurate records of leads, calls, follow-ups, client interactions, and sales conversions.
• Update customer information and sales progress in the assigned CRM or reporting system.
• Track daily outreach, qualified leads, conversions, and revenue generated.
• Share regular sales reports with the reporting manager.
• Coordinate with the internal team to ensure smooth customer onboarding and handover.

REQUIRED SKILLS

• Excellent verbal communication and convincing abilities.
• Confidence in speaking with customers and presenting business offerings.
• Strong sales pitching, negotiation, and objection-handling skills.
• Ability to understand customer needs and recommend appropriate solutions.
• A target-oriented mindset with a focus on conversions and revenue generation.
• Good follow-up, time management, and relationship-building skills.
• Basic computer knowledge and familiarity with email, spreadsheets, and CRM tools.
• Professional communication over telephone, WhatsApp, and email.

Prior experience in telesales, telemarketing, inside sales, lead conversion, or business development will be an advantage. Candidates with strong communication skills and a willingness to learn may also be considered, subject to the requirements of the assigned role.

IDEAL CANDIDATE PROFILE

We are looking for candidates who are:

• Confident, proactive, and persuasive communicators.
• Comfortable making outbound calls and interacting with prospective clients.
• Quick learners who can understand different products and services.
• Self-motivated and comfortable working towards sales targets.
• Focused on converting opportunities into measurable business results.
• Professional in handling customer objections and maintaining client relationships.
• Willing to take ownership of sales activities and contribute to revenue growth.

HOW YOUR PERFORMANCE WILL BE MEASURED

Performance may be evaluated on the basis of:

• Number of qualified leads generated.
• Outbound calls and meaningful client interactions.
• Quality of sales pitches and follow-up effectiveness.
• Lead-to-customer conversion rate.
• Revenue generated from successful sales.
• Achievement of assigned targets.
• Customer satisfaction and retention, where applicable.

SELECTION PROCESS

The recruitment process will consist of three rounds:

Round 1: Telephonic Interview

An initial discussion to assess communication skills, confidence, sales aptitude, professional background, and suitability for the position.

Round 2: Sales Assessment Task

A practical assessment to evaluate product understanding, sales pitching, objection handling, client communication, and the ability to convert a prospective customer.

Round 3: HR Interview

The final discussion covering employment terms, salary expectations, work mode, availability, role allocation, and other relevant details.

Pay: ₹9,000.00 - ₹20,000.00 per month

Benefits:

• Flexible schedule
• Health insurance
• Leave encashment
• Paid time off
• Work from home

Work Location: In person