International Sales Associate (Telecaller)

TrueNorthGTM; Mumbai; Remote; INR 167,000 - 391,000; Part time

Job summary

TrueNorthGTM is seeking an International Sales Associate (Telecaller) for a part-time remote role focused on outbound calls to U.S. prospects. You will present our offerings, qualify leads, and drive conversions while maintaining CRM records.

The ideal candidate has strong English, experience in international calling or U.S. sales, and can work during 10 PM–3 AM IST with reliable internet, headset, and laptop.

Qualifications

• Excellent spoken and written English required.
• Experience in international calling or US sales preferred.
• Available during 10 PM–3 AM IST.
• Reliable internet, headset, and laptop required.
• Self-motivated and able to work independently.

Responsibilities

• Make outbound calls to U.S.-based leads.
• Introduce products/services clearly.
• Understand customer needs and propose offerings.
• Address queries and overcome objections.
• Follow up with warm leads.
• Update CRM with notes and status.
• Meet daily/weekly/monthly targets.
• Align messaging with sales/marketing.
• Participate in daily/weekly check-ins.
• Share market insights and feedback.

Skills

English fluency

Outbound calling

Lead engagement

Sales target achievement

Tools

HubSpot

Zoho

Salesforce

Job description

Location

Start Date

Immediately

CTC (Annual)

Experience Required

1–3 years (Freshers with strong aptitude may also apply)

About the role

We are hiring a driven and articulate International Sales Associate (Telecaller) to join our team for a part-time, remote position focused on handling outbound sales calls to prospects in the U.S. This role requires an individual with excellent communication skills, strong persuasion abilities, and a proactive attitude towards lead engagement and conversion.

Key responsibilities

• Make a targeted number of outbound calls to U.S.-based leads.
• Introduce the company's products or services in a clear, concise, and confident manner.
• Understand customer needs and propose suitable offerings.
• Address client queries effectively, overcoming objections with confidence.
• Follow up with warm leads and maintain consistent communication.
• Share daily call updates and conversion feedback with the internal team.
• Meet daily/weekly/monthly targets for calls, follow-ups, and conversions.
• Work closely with the sales and marketing teams to align messaging and strategy.
• Update and maintain lead details, call notes, and conversion status in the CRM tool.
• Participate in daily/weekly virtual check-ins or performance meetings.
• Share market/customer insights and feedback for continuous improvement.

Required qualifications

• Fluent in English with excellent verbal and written communication.
• Prior experience in international calling, U.S. sales, or customer support is highly preferred.
• Must be available during specified working hours (10 PM to 3 AM IST).
• Strong internet connection, headset, and laptop/desktop is a must.
• Self-motivated, disciplined, and able to work independently.
• Strong interpersonal skills with an ability to connect and build rapport quickly.
• Familiarity with CRM tools is an advantage.
• Proven ability to meet and exceed sales targets.

Preferred skills

• Strong communication and persuasion skills with the ability to engage, influence, and convert prospects confidently.
• Experience using CRM software (e.g., HubSpot, Zoho, Salesforce) to track and manage leads.
• Basic computer proficiency (email, spreadsheets, documentation, video calls).