TeleCaller

Unified Mentor Jobs; Gurugram District; On-site; INR 114,000 - 154,000; Full time

Job summary

Unified Mentor Jobs is seeking confident Telecallers to support outbound calling, outreach, and lead-engagement activities in Gurugram. You will contact prospective leads, understand their needs, provide information, and conduct timely follow-ups.

Freshers are welcome. The role requires good listening, interpersonal skills, and the ability to meet daily and monthly calling targets with a professional approach.

Qualifications

• Freshers are welcome to apply.
• Strong listening and interpersonal skills.
• Basic convincing and negotiation abilities.
• Comfortable with calling and follow-up targets.
• Basic computer knowledge.
• Positive attitude and willingness to learn.
• Ability to work independently and in a team.
• Good time-management and follow-up skills.

Responsibilities

• Make outbound calls to prospective leads and contacts.
• Communicate information about the organization's products, services, programs, and initiatives.
• Understand customer or prospect requirements and queries.
• Handle incoming and outgoing calls professionally.
• Follow up with interested prospects and leads.
• Maintain accurate records of calls, follow-ups, and lead status.
• Identify potential and interested leads and coordinate with the concerned team.
• Achieve assigned daily and monthly calling targets.
• Maintain a professional and positive approach while communicating with prospects.
• Ensure timely follow-ups with leads.
• Coordinate with the Business Development/Sales team for lead progression.
• Provide regular updates on calling activities and lead status.

Skills

Freshers welcome

Listening skills

Interpersonal skills

Convincing abilities

Negotiation

Target oriented

Basic computer skills

Positive attitude

Team player

Time management

Job description

Employment Type: Full-Time

About the Role

We are looking for confident and enthusiastic Telecallers to support our calling, outreach, and lead-engagement activities.

The candidate will be responsible for making outbound calls, communicating with prospective leads, understanding their requirements, providing relevant information, and conducting timely follow-ups.

Key Responsibilities

• Make outbound calls to prospective leads and contacts.
• Communicate information about the organization's products, services, programs, and initiatives.
• Understand customer or prospect requirements and queries.
• Handle incoming and outgoing calls professionally.
• Follow up with interested prospects and leads.
• Maintain accurate records of calls, follow-ups, and lead status.
• Identify potential and interested leads and coordinate with the concerned team.
• Achieve assigned daily and monthly calling targets.
• Maintain a professional and positive approach while communicating with prospects.
• Ensure timely follow-ups with leads.
• Coordinate with the Business Development/Sales team for lead progression.
• Provide regular updates on calling activities and lead status.

Required Skills

• Freshers are welcome to apply.
• Good listening and interpersonal skills.
• Basic convincing and negotiation abilities.
• Comfortable working with calling and follow-up targets.
• Basic computer knowledge.
• Positive attitude and willingness to learn.
• Ability to work independently as well as in a team.
• Good time-management and follow-up skills.

Compensation

₹12,000 per month during the probation period.

Further compensation and employment terms will be finalized based on performance and organizational requirements.