Telesales Executive / Lead Qualification Executive
About the Role
We are looking for a dynamic and energetic Telesales Executive to join our growing team. The primary responsibility of this role is to connect with leads generated through marketing campaigns, understand their requirements, qualify their interest, and schedule product demonstrations for the Sales Team.
The ideal candidate should possess excellent communication skills, confidence in speaking with prospects, and the ability to identify genuine business opportunities. This role plays a critical part in building a strong sales pipeline and supporting the sales team in achieving revenue targets.
Key Responsibilities
- Make outbound calls to leads generated through digital marketing campaigns, referrals, and other lead-generation activities.
- Introduce the company's products and services to prospective customers.
- Understand customer requirements, business challenges, and decision-making processes.
- Qualify leads based on predefined criteria and determine their suitability for a product demonstration.
- Schedule product demos and meetings for the Sales Team.
- Ensure all scheduled demos are confirmed and attended by the prospect.
- Follow up with prospects through calls, emails, and WhatsApp to nurture interest and increase demo attendance.
- Maintain accurate lead status, notes, and customer interactions in CRM or tracking systems.
- Coordinate closely with the Sales Team to ensure smooth handover of qualified opportunities.
- Build and maintain a healthy sales pipeline by consistently generating qualified demo opportunities.
- Meet daily, weekly, and monthly lead qualification and demo scheduling targets.
Required Skills
- Excellent verbal communication and interpersonal skills.
- Strong listening and questioning abilities.
- Ability to engage prospects and create interest in products and services.
- Strong follow-up and relationship-building skills.
- Basic knowledge of CRM tools, Google Sheets, and MS Office.
- Ability to handle objections and maintain positive customer interactions.
- Self-motivated, disciplined, and target-driven.
- Strong organizational and time-management skills.
Qualifications
- Any Graduate (preferred).
- 0–3 years of experience in Telecalling, Telesales, Lead Generation, Business Development, Customer Support, or Inside Sales.
- Freshers with excellent communication skills are encouraged to apply.
Preferred Experience
Experience in any of the following industries will be an added advantage:
- SaaS Products
- Technology Solutions
- Customer Feedback Platforms
- QR-Based Solutions
- FMCG
- Retail Technology
- Business Software Solutions
Key Performance Indicators (KPIs)
- Number of outbound calls made per day.
- Number of leads contacted and qualified.
- Number of demos scheduled.
- Demo attendance rate.
- Number of qualified opportunities handed over to the Sales Team.
- Lead-to-demo conversion rate.
- Monthly target achievement percentage.
- CRM data accuracy and follow-up compliance.
Compensation & Incentives
- Fixed Salary based on experience.
- Attractive monthly incentives for achieving demo qualification and scheduling targets.
- Additional performance bonuses based on the quality of opportunities generated and sales pipeline contribution.
- Career growth opportunities into Business Development and Sales roles.
Location
Hyderabad
Employment Type
Full-Time