Tele Caller

Sapphirus Systems, LLC; Hyderabad; On-site; INR 180,000 - 240,000; Full time

Job summary

Sapphirus Systems, LLC in Hyderabad, India is seeking a Telecaller to handle inbound and outbound calls, explain products/services, and gather customer requirements to offer suitable solutions. The role involves contacting existing and prospective customers using scripts and maintaining accurate records while meeting sales and service targets.

The ideal candidate will have a high school diploma or equivalent, experience in telecalling/sales, and excellent communication skills.

Qualifications

• High school diploma or equivalent.
• Experience as Telecaller, Telemarketer, or in Sales.
• Excellent verbal and written communication skills.
• Good interpersonal, organizational, and problem-solving skills.
• Ability to multitask and work under pressure.
• Strong attention to detail and time management.

Responsibilities

• Handle inbound/outbound calls and explain company products/services.
• Contact existing and prospective customers using scripts.
• Understand customer requirements and provide suitable solutions.
• Resolve customer queries and issues.
• Process product orders and maintain accurate call/sales records.
• Update and maintain customer databases.
• Achieve sales and customer service objectives.

Skills

Telecaller experience

Sales experience

Communication skills

Education

High school diploma or equivalent

Job description

Key Responsibilities:

• Handle inbound/outbound calls and explain company products/services.
• Contact existing and prospective customers using scripts.
• Understand customer requirements and provide suitable solutions.
• Resolve customer queries and issues.
• Process product orders and maintain accurate call/sales records.
• Update and maintain customer databases.
• Achieve sales and customer service objectives.

Requirements:

• High school diploma or equivalent.
• Experience as Telecaller, Telemarketer, or in Sales.
• Excellent verbal and written communication skills.
• Good interpersonal, organizational, and problem-solving skills.
• Ability to multitask and work under pressure.
• Strong attention to detail and time management.