Telecaller

DuoJobs; Cherukulamba; On-site; INR 167,000 - 234,000; Full time

Job summary

DuoJobs in India is seeking a telecalling executive to make and receive customer calls, explain products and services, and handle enquiries. You will maintain customer information and support sales activities, requiring professional communication and strong relationship management.

The role emphasizes meeting call and sales targets, basic computer skills, and the ability to follow up with leads to convert interest into opportunities.

Qualifications

• Minimum 1 year of telecalling experience.
• Good verbal communication skills.
• Customer handling and follow-up skills.
• Basic computer knowledge.
• Ability to achieve call and sales targets.

Responsibilities

• Make and receive customer calls.
• Explain products and services to customers.
• Handle enquiries and follow up with leads.
• Maintain customer information in the CRM.
• Support sales activities to achieve targets.

Skills

Telecalling experience

Verbal communication

Customer handling

Follow-up skills

Basic computer knowledge

Sales targets achievement

Job description

Responsible for making and receiving customer calls, explaining products and services, handling enquiries, following up with leads, maintaining customer information, and supporting sales activities. The role requires professional communication and effective customer relationship management.

Requirements

• Minimum 1 year of telecalling experience.
• Good verbal communication skills.
• Customer handling and follow-up skills.
• Basic computer knowledge.
• Ability to achieve call and sales targets.

Company & Contact Details

Company