Tele Caller

Tricity Engineers; Rurka; On-site; INR 250,000 - 400,000; Full time

Job summary

Tricity Engineers in Punjab is seeking an enthusiastic telecalling executive to handle inbound calls, resolve customer queries, and provide accurate information on products and services. The role values clear communication and a professional approach with clients.

The candidate should have 1–4 years in telecalling or telesales, strong English skills, and the ability to perform backend tasks like data entry and record maintenance. This position focuses on meeting daily and weekly targets.

Qualifications

• 1–4 years of experience in telecalling or telesales.
• Excellent verbal English communication.
• Ability to perform backend tasks such as data entry and record maintenance.

Responsibilities

• Handle inbound calls to resolve queries and concerns.
• Provide accurate information about products/services.
• Maintain professionalism during customer interactions.
• Meet daily/weekly targets for call handling and sales conversion.

Skills

Telecalling experience

English communication

Data entry/backend tasks

Job description

Roles and Responsibilities

• Handle inbound calls from clients to resolve their queries and concerns.
  
• Provide accurate information about products/services offered by the company.
  
• Maintain a high level of professionalism while interacting with customers.
  
• Meet daily/weekly targets set for call handling, sales conversion, and other performance metrics.
  

Desired Candidate Profile

• 1-4 years of experience in telecalling or telesales industry.
  
• Strong communication skills with excellent verbal fluency in English language.
  
• Ability to work on backend operations such as data entry, record maintenance, etc.