Tele Caller

Agarwal Assignments Pvt. Ltd; New Delhi; On-site; INR 167,000 - 290,000; Full time

Job summary

Agarwal Assignments Pvt. Ltd in Delhi is seeking a motivated Telecaller to join our team. You will make outbound calls, handle inquiries, explain products and services, and generate leads to support business growth.

The ideal candidate has good communication skills in Hindi and English, basic computer knowledge, and a confident, patient personality to work under targets and pressure. Freshers and experienced professionals are welcome to apply.

Qualifications

• Minimum qualification: 12th pass / Graduate.
• Good communication skills (Hindi/English).
• Basic computer knowledge (MS Excel/CRM tools).
• Confident, persuasive, and patient personality.
• Ability to work under targets and pressure.

Responsibilities

• Make outbound calls to potential and existing customers
• Handle inbound calls and resolve customer queries
• Explain company products/services clearly to customers
• Generate leads and follow up for conversions
• Maintain daily call records and update CRM/system
• Achieve daily/weekly/monthly targets
• Build and maintain good customer relationships
• Handle customer objections and provide suitable solutions

Skills

Communication skills

Persuasive communication

Customer handling

Education

12th pass / Graduate

Tools

MS Excel

CRM tools

Job description

Job Title: Telecaller / Telecalling Executive

Job Overview:
We are looking for a motivated and enthusiastic Telecaller to join our team. The candidate will be responsible for making outbound and handling inbound calls, interacting with customers, explaining products/services, and generating leads to support business growth.

Key Responsibilities:

• Make outbound calls to potential and existing customers
• Handle inbound calls and resolve customer queries
• Explain company products/services clearly to customers
• Generate leads and follow up for conversions
• Maintain daily call records and update CRM/system
• Achieve daily/weekly/monthly targets
• Build and maintain good customer relationships
• Handle customer objections and provide suitable solutions

Requirements:

• Minimum qualification: 12th pass / Graduate
• Good communication skills (Hindi/English)
• Basic computer knowledge (MS Excel/CRM tools)
• Confident, persuasive, and patient personality
• Ability to work under targets and pressure

Preferred Skills:

• Sales and negotiation skills
• Active listening and problem-solving ability
• Positive attitude and team player

Experience:

• Fresher / Experienced both can apply