Telecaller

SRM Institute of Science Technology; Chennai District; On-site; INR 167,000 - 290,000; Full time

Job summary

SRM Institute of Science Technology is seeking a motivated telecalling executive in Chennai to handle inbound and outbound calls, provide product information, and build strong customer relationships. The role targets monthly sales, requires teamwork, and relies on accurate activity records to support business goals.

The ideal candidate demonstrates excellent communication skills, adaptability, and a detail-oriented approach to meet deadlines in a fast-paced environment.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to work in a team environment and meet deadlines.
• Strong problem-solving and analytical skills.
• Proficient in using telecalling software and technology.
• Ability to adapt to changing circumstances and priorities.
• Strong attention to detail and organizational skills.

Responsibilities

• Handle inbound and outbound calls professionally and courteously.
• Provide information about products or services to potential customers.
• Build relationships with existing customers to increase sales and loyalty.
• Meet or exceed monthly sales targets and performance goals.
• Collaborate with other teams to achieve business objectives.
• Maintain accurate records of customer interactions and sales activities.

Skills

Communication skills

Interpersonal skills

Teamwork

Problem solving

Attention to detail

Adaptability

Telecalling software

Organizational skills

Tools

Telecalling software

Job description

Roles and Responsibility

• Handle inbound and outbound calls professionally and courteously.
• Provide information about products or services to potential customers.
• Build relationships with existing customers to increase sales and loyalty.
• Meet or exceed monthly sales targets and performance goals.
• Collaborate with other teams to achieve business objectives.
• Maintain accurate records of customer interactions and sales activities.

Job Requirements

• Excellent communication and interpersonal skills.
• Ability to work in a team environment and meet deadlines.
• Strong problem-solving and analytical skills.
• Proficient in using telecalling software and technology.
• Ability to adapt to changing circumstances and priorities.
• Strong attention to detail and organizational skills.