Tele Caller

Get Home Realty Vizianagaram; Hyderabad; On-site; INR 250,000 - 350,000; Full time

Job summary

Get Home Realty Vizianagaram in Hyderabad is seeking a telecalling professional to handle customer calls, resolve queries, and generate leads. You will provide product information and track interactions using CRM software, aiming to meet daily and weekly targets.

The role requires strong communication, the ability to multitask, and proficiency with MS Office. Independent work capability is valued in a fast-paced environment.

Qualifications

• 0-2 years of experience in telecalling or related field (customer care/support).
• Strong communication skills and ability to handle high-pressure situations.
• Ability to manage multiple tasks with accuracy and efficiency.
• Basic computer knowledge with MS Office applications (Word, Excel).
• Capable of working independently with minimal supervision.

Responsibilities

• Handle customer calls, resolve queries and provide excellent service.
• Make outbound calls to generate leads and convert into sales.
• Provide product information and address questions via phone or email.
• Maintain records of interactions using CRM software.
• Meet daily/weekly targets for call volume and conversion rates.

Skills

Communication skills

Multi-tasking

Independent work

MS Office proficiency

Tools

CRM software

Job description

Roles and Responsibilities

• Handle customer calls, resolve their queries, and provide excellent service.
  
• Make outbound calls to potential customers to generate leads and convert them into sales.
  
• Provide product information, answer questions, and address concerns via phone or email.
  
• Maintain accurate records of all interactions with customers using CRM software.
  
• Meet daily/weekly targets set by management for call volume, conversion rates, etc.
  

Desired Candidate Profile

• 0-2 years of experience in telecalling or related field (customer care/support).
  
• Strong communication skills with ability to handle high-pressure situations.
  
• Proficiency in handling multiple tasks simultaneously while maintaining accuracy and efficiency.
  
• Basic computer knowledge with proficiency in MS Office applications (Word, Excel).
  
• Ability to work independently with minimal supervision.