Technical Sales Engineer

Artical Industries; Morbi; Hybrid; INR 500,000 - 800,000; Full time

Job summary

Artical Industries in Morbi, Gujarat, India, is seeking a Technical / Field Sales Engineer to drive lead generation and customer visits, delivering technical discussions, quotations and order coordination. The role involves field engagement with customers, supporting development teams, and ensuring timely order execution.

You will coordinate with Sales Manager and Plant, handle quotations, demonstrations, and after-sales support while aiming to meet monthly/quarterly sales targets for the

Qualifications

• Diploma / B.E. / B.Tech. in Mechanical, Chemical, Polymer, Composite or related field preferred.
• Typically 1–6 years of technical/field sales experience in a manufacturing/industrial environment.
• Experience in FRP, SMC, pultrusion, composites or similar industrial products preferred.
• Good technical understanding of products/applications with strong sales ability.
• Good communication, negotiation and customer relationship skills.

Responsibilities

• Generate new leads and identify potential customers through market visits, referrals and enquiries.
• Visit customers/prospects regularly to understand their technical requirements and promote company products.
• Provide technical product information, application support and samples to customers as required.
• Prepare and submit quotations to customers within approved pricing and commercial guidelines.
• Follow up on quotations, samples and enquiries to convert leads into confirmed orders.
• Coordinate with the Sales Manager and Plant for order confirmation, production planning and delivery timelines.
• Resolve customer technical queries and coordinate with Product Development/QC for application-related issues.
• Visit existing customers periodically to maintain relationships and identify repeat/additional business.
• Collect and share customer feedback, market information and competitor activity with the Sales Manager.
• Support collection of payments/outstanding from assigned customers as per credit terms.
• Coordinate with customers on complaints and support timely resolution with the Plant/QC team.
• Update CRM/sales reports with visit details, leads, quotations and follow-up status on time.
• Support participation in exhibitions, customer meets and technical presentations as required.
• Achieve assigned monthly/quarterly sales targets for the allocated territory/customers.

Skills

Communication

Negotiation

Customer relationship

Lead generation

Market visits

Education

Diploma / BE / BTech in Mechanical/ Chemical/ Polymer/ Composite or related field

Job description

To generate and convert sales leads through direct customer visits and technical engagement, providing product/application support to customers in the field. The Technical / Field Sales Engineer is responsible for lead generation, customer visits, technical discussions, quotations, follow-up and coordination with the Sales Manager and Plant for order execution and after-sales support.

Role & responsibilities

• Generate new leads and identify potential customers through market visits, referrals and enquiries.
• Visit customers/prospects regularly to understand their technical requirements and promote company products.
• Provide technical product information, application support and samples to customers as required.
• Prepare and submit quotations to customers within approved pricing and commercial guidelines.
• Follow up on quotations, samples and enquiries to convert leads into confirmed orders.
• Coordinate with the Sales Manager and Plant for order confirmation, production planning and delivery timelines.
• Resolve customer technical queries and coordinate with Product Development/QC for application-related issues.
• Visit existing customers periodically to maintain relationships and identify repeat/additional business.
• Collect and share customer feedback, market information and competitor activity with the Sales Manager.
• Support collection of payments/outstanding from assigned customers as per credit terms.
• Coordinate with customers on complaints and support timely resolution with the Plant/QC team.
• Update CRM/sales reports with visit details, leads, quotations and follow-up status on time.
• Support participation in exhibitions, customer meets and technical presentations as required.
• Achieve assigned monthly/quarterly sales targets for the allocated territory/customers.

Preferred candidate profile

• Diploma / B.E. / B.Tech. in Mechanical, Chemical, Polymer, Composite or related field preferred.
• Typically 1-6 years of technical/field sales experience in a manufacturing/industrial environment.
• Experience in FRP, SMC, pultrusion, composites or similar industrial products will be preferred.
• Good technical understanding of products/applications combined with sales ability.
• Good communication, negotiation and customer relationship skills.