Team Lead - Bangalore

Blitz; Bengaluru Urban; On-site; INR 350,000 - 750,000; Full time

Job summary

Blitz in Bengaluru is seeking a logistics operations supervisor to manage rosters for delivery executives, monitor performance, and ensure timely dispatches based on local geography. The role involves onboarding new hires, coordinating with staffing agencies, and providing real-time support to maintain top-tier customer experience.

The ideal candidate will have 2+ years in logistics, strong leadership, and deep knowledge of last-mile delivery operations, with excellent communication skills to

Qualifications

• 2+ years of experience in logistics and delivery operations.
• Strong management and people leadership skills.
• Deep knowledge of local geography and cluster-based planning.
• Fluency in clear communication and interpersonal relations.

Responsibilities

• Roster planning and execution for delivery executives based on order trends at the hub.
• Monitor delivery executives' performance, identify low performers and implement PIP.
• Plan and execute timely dispatches based on geography/cluster knowledge.
• Facilitate new hire onboarding, orientations and training sessions.
• Build and maintain relationships with staffing agencies, job boards, and other recruitment sources.
• Provide real-time support to delivery executives to maintain customer experience.

Skills

Logistics experience

Management skills

Local geography knowledge

Last-mile operations

Communication skills

Job description

KEY RESPONSIBILITIES

• Roster Planning & execution for delivery executives based on the order trend at the hub.
• Monitor the delivery executives' performance, identify low performers & help them to improve their performance through PIP.
• Planning and executingtimely dispatches of shipments based on geographical/cluster knowledge.
• Facilitate new hire onboarding, including conducting orientations and training sessions.
• Build and maintain relationships with staffing agencies, job boards, and other recruitment sources.
• Provide real-time support to delivery executivesto maintain the best customer experience.

BASIC QUALIFICATIONS

• 2+ years of experiences in logistics industry.
• Strong management skills & Local geography knowledge.
• Strong knowledge of last-mile delivery operations, including delivery executive and driver roles.
• Excellent communication and interpersonal skills.