Team Lead - Bengaluru

Blitz; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

Blitz in Bengaluru seeks an operations professional to own shift activities across picking, packing, dispatch and inventory, ensuring smooth flow on busy days. You will plan rosters, manage frontline teams, and monitor orders to meet service levels, while maintaining stock accuracy and controlling shrinkage.

This role focuses on frontline operations in a fast-paced dark store environment, with opportunities to optimize processes and impact delivery timelines.

Qualifications

• 2+ years in Quick Commerce / Dark Store operations.
• Strong understanding of picking, packing, dispatch & inventory.
• Experience managing frontline teams & shift operations.
• Good communication and problem-solving skills.

Responsibilities

• Own shift operations across picking, packing, dispatch and inventory.
• Plan rosters and manage frontline staff productivity.
• Monitor real-time orders and ensure SLA adherence.
• Control inbound, stock accuracy, and shrinkage prevention.
• Oversee last-mile dispatch and rider performance (if hub-managed).

Skills

Frontline team management

Roster planning

Inventory control

SLA adherence

Real-time monitoring

Job description

Key Responsibilities:

• Own shift operations across picking, packing, dispatch & inventory.
• Plan rosters and manage frontline staff productivity.
• Monitor real-time orders and ensure SLA adherence.
• Control inbound, stock accuracy, and shrinkage prevention.
• Oversee last-mile dispatch and rider performance (if hub-managed).

Basic Qualification:

• 2+ years in Quick Commerce / Dark Store operations.
• Strong understanding of picking, packing, dispatch & inventory.
• Experience managing frontline teams & shift operations.
• Good communication and problem-solving skills.