Assistant Team Lead

Delhivery; Viluppuram; On-site; INR 350,000 - 550,000; Full time

Job summary

Delhivery Limited in Viluppuram, Tamil Nadu, India, seeks an Assistant Team Lead to manage daily facility and logistics operations and support the Team Lead.

You will oversee inbound/outbound activities, FM/LM/RVP, route planning, and live shipment tracking while ensuring SOPs, safety, and high service levels. The role requires 0–1 year in logistics and strong teamwork.

Qualifications

• Graduation or equivalent degree in logistics, business administration, or related field.
• 0–1 year of experience in logistics, warehousing, or last-mile operations.
• Basic computer skills with MS Excel/dashboard knowledge; strong communication and problem-solving abilities.

Responsibilities

• Oversee daily inbound, outbound, sorting, and dispatch activities.
• Manage FM, LM, and RVP operations and route planning.
• Track shipments, perform inventory audits, and reduce ageing stock.
• Supervise warehouse staff, allocate tasks, and manage shifts.
• Prepare MIS reports and coordinate with cross-functional teams.
• Ensure SOPs and safety guidelines are followed.

Skills

Team handling

Communication

Problem solving

MS Excel

Education

Graduation

Job description

Role & responsibilities

An Assistant Team Lead (ATL) at Delhivery Limited manages daily facility, warehouse, and last-mile logistics operations while supporting the Team Lead.

• Operations Management:
  • Oversee daily inbound, outbound, sorting, and dispatch activities.
  • Manage First Mile (FM), Last Mile (LM), and Reverse Pickups (RVP).
  • Track live shipments, route planning, and load optimization.
  • Perform inventory audits, handle cash reconciliation, and reduce ageing shipments.
• Team Handling and Supervision:
  • Supervise warehouse associates, process executives, and field delivery executives.
  • Allocate daily tasks, manage shift rosters, and monitor attendance and discipline.
  • Conduct shift huddles, communicate daily targets, and provide on-the-job training.
  • Take full ownership of the shift in the absence of the Team Lead.
• Performance and Quality Metrics:
  • Monitor Key Performance Indicators (KPIs) such as Turnaround Time (TAT), Service Level Agreements (SLAs), and Return-to-Origin (RTO) rates.
  • Minimize shipment errors, damages, misroutes, and process deviations.
• Reporting and Coordination:
  • Prepare and maintain daily Management Information System (MIS) reports and productivity logs.
  • Coordinate with cross-functional teams, transport vendors, and customer support to resolve issues.
  • Resolve customer escalations and on-field delivery challenges.
• Compliance and Safety:
  • Ensure strict adherence to company Standard Operating Procedures (SOPs) and safety guidelines.

Preferred candidate profile

Education: Graduation or any general degree (Logistics, Business Administration, or related fields preferred).

• Experience: 0 to 1 years of experience in logistics, warehousing, or last-mile operations.
• Skills: Basic computer and MS Excel/dashboard knowledge, team handling, communication, and problem-solving abilities.