Talent Acquisition - Tech Hiring

the Sleep Company; Mumbai; On-site; INR 1,400,000 - 2,600,000; Full time

Job summary

The Sleep Company in Mumbai is seeking an experienced HR Operations Generalist to manage the complete employee lifecycle from onboarding to exit and to ensure accurate HRIS records and timely payroll coordination.

You will drive compliance with PF/ESI and labour laws, coordinate performance reviews, support engagement programs, and handle employee queries with discretion. This role requires 13+ years in HR operations, preferably in consumer/retail manufacturing environments.

Qualifications

• 13 years of experience in HR operations or generalist HR roles.
• MBA in HR preferred; experience in consumer, D2C, retail or manufacturing is a plus.

Responsibilities

• Manage the employee lifecycle from onboarding to exit, including offer documentation, joining formalities, induction and full and final settlement support.
• Maintain accurate employee records and HRIS data, and issue letters such as appointment, confirmation and relieving.
• Track attendance, leaves and coordinate with payroll for timely processing.
• Coordinate probation reviews, confirmations and performance review cycles with managers and employees.
• Support employee engagement activities and recognition programs.
• Address queries and grievances and escalate complex cases to HRBP or HR Head.
• Ensure compliance with PF, ESI and other labour laws.
• Prepare HR MIS and reports on headcount, attrition, attendance and onboarding.
• Support HR across corporate, retail and factory locations.

Skills

HR operations

Policy documentation

Excel/MIS

HRIS tools

Communication skills

Attention to detail

Confidentiality

Stakeholder management

Education

MBA in HR

Tools

Excel/MIS

HRIS tools

Job description

Key Responsibilities

• Manage the employee lifecycle from onboarding to exit, including offer documentation, joining formalities, induction, and full and final settlement support
• Maintain accurate employee records and HRIS data, and issue HR letters such as appointment, confirmation, and relieving letters
• Track attendance, leaves, and other inputs, and coordinate with the payroll team for timely and accurate processing
• Coordinate probation reviews, confirmations, and the performance review cycle with managers and employees
• Support employee engagement activities and recognition programs
• Address employee queries and grievances and escalated complex cases to the HR Business Partner or HR Head
• Ensure compliance with HR policies and statutory requirements such as PF, ESI, and other applicable labour laws
• Prepare regular HR MIS and reports on headcount, attrition, attendance, and onboarding, and provide accurate data for review
• Support the HR team with administrative and coordination requirements across corporate, retail, and factory locations

Preferred Skills

• Strong knowledge of HR operations, policies, and documentation
• Proficiency in Excel/MIS and HRIS tools
• Good communication skills and ability to handle multiple stakeholders simultaneously
• Strong attention to detail, confidentiality, and follow-up

Preferred Experience

• 13 years of experience in HR operations or generalist HR roles
• Consumer, D2C, retail, or manufacturing experience is a plus; MBA in HR preferred