Talent Acquisition

the Sleep Company; Mumbai; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

the Sleep Company in Mumbai seeks an experienced HR Operations Generalist to manage the complete employee lifecycle, from onboarding to exit, including offer documentation and joining formalities. You will maintain HR records, issue appointment and relieving letters, and coordinate payroll inputs with the payroll team.

You will also handle probation reviews, performance cycles, and employee engagement programs while ensuring compliance with PF, ESI and other labour laws.

Qualifications

• Experience handling end-to-end HR operations lifecycle from onboarding to exit.
• Strong knowledge of policies, documentation, and statutory compliance (PF/ESI).
• Excellent communication and stakeholder management across functions.

Responsibilities

• Manage end-to-end employee lifecycle from onboarding to exit, including offers and joining formalities.
• Maintain accurate HR records and issue letters such as appointment, confirmation, and relieving letters.
• Coordinate attendance, leaves, and payroll inputs with relevant teams.
• Coordinate probation reviews, confirmations, and performance cycles with managers.
• Support employee engagement activities and recognition programs.
• Address queries and escalate complex cases as needed.
• Ensure compliance with HR policies and labour laws (PF, ESI, etc.).
• Prepare HR MIS and reports on headcount, attrition, attendance, and onboarding.

Skills

HR operations

Payroll coordination

Stakeholder management

Attention to detail

Education

MBA in HR

Tools

Excel/MIS

HRIS tools

Job description

Key Responsibilities

• Manage the employee lifecycle from onboarding to exit, including offer documentation, joining formalities, induction, and full and final settlement support
• Maintain accurate employee records and HRIS data, and issue HR letters such as appointment, confirmation, and relieving letters
• Track attendance, leaves, and other inputs, and coordinate with the payroll team for timely and accurate processing
• Coordinate probation reviews, confirmations, and the performance review cycle with managers and employees
• Support employee engagement activities and recognition programs
• Address employee queries and grievances and escalates complex cases to the HR Business Partner or HR Head
• Ensure compliance with HR policies and statutory requirements such as PF, ESI, and other applicable labour laws
• Prepare regular HR MIS and reports on headcount, attrition, attendance, and onboarding, and provide accurate data for review
• Support the HR team with administrative and coordination requirements across corporate, retail, and factory locations

Preferred Skills

• Strong knowledge of HR operations, policies, and documentation
• Proficiency in Excel/MIS and HRIS tools
• Good communication skills and ability to handle multiple stakeholders simultaneously
• Strong attention to detail, confidentiality, and follow-up

Preferred Experience

• 13 years of experience in HR operations or generalist HR roles
• Consumer, D2C, retail, or manufacturing experience is a plus; MBA in HR preferred