Support Staff

Brats N Cuties; New Delhi; Hybrid; INR 300,000 - 420,000; Full time

Job summary

Brats N Cuties in Delhi seeks a customer support specialist to provide email-based assistance to clients and resolve inquiries promptly.

Role focuses on maintaining product knowledge, collaborating with internal teams, and escalating issues when necessary to senior management. Apply to join a team committed to delivering exceptional service.

Responsibilities

• Provide exceptional customer service and support to clients via email.
• Respond to customer inquiries and resolve issues professionally and promptly.
• Collaborate with internal teams to resolve complex customer complaints.
• Develop and maintain thorough knowledge of products and services.
• Identify and escalat potential issues to senior management.
• Maintain accurate records of customer interactions and transactions.

Job description

• Provide exceptional customer service and support to clients via email.
• Respond to customer inquiries and resolve issues professionally and promptly.
• Collaborate with internal teams to resolve complex customer complaints.
• Develop and maintain thorough knowledge of products and services.
• Identify and escalat potential issues to senior management.
• Maintain accurate records of customer interactions and transactions.

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.