Customer Service Professional

Pristine Group; New Delhi; On-site; INR 300,000 - 420,000; Full time

Job summary

Pristine Group in Delhi, India is seeking a customer service professional to handle inquiries and resolve issues professionally. You will collaborate with internal teams to improve the overall customer experience and develop strong, long-term relationships with customers.

The role requires providing timely, accurate information and escalating complex issues to senior management when necessary, while continuously updating product knowledge to ensure customer satisfaction.

Responsibilities

• Handle customer inquiries and resolve issues professionally and courteously.
• Provide timely and effective solutions to customer complaints and concerns.
• Collaborate with internal teams to improve overall customer experience.
• Develop and maintain strong relationships with customers to ensure long-term satisfaction.
• Identify and elevate complex issues to senior management when necessary.
• Continuously update knowledge of products and services to provide accurate information.

Job description

• Handle customer inquiries and resolve issues professionally and courteously.
• Provide timely and effective solutions to customer complaints and concerns.
• Collaborate with internal teams to improve overall customer experience.
• Develop and maintain strong relationships with customers to ensure long-term satisfaction.
• Identify and elevate complex issues to senior management when necessary.
• Continuously update knowledge of products and services to provide accurate information.

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.