Customer Service Executive

Tata Capital; Krishnagiri District; On-site; INR 250,000 - 350,000; Full time

Job summary

Tata Capital in Krishnagiri District, Tamil Nadu invites applications for a customer support role. Handle customer inquiries and resolve issues professionally, provide timely information about products and services, and build strong relationships to enhance satisfaction.

Collaborate with internal teams to improve customer experience, escalate complex issues to senior management when necessary, and maintain high product knowledge to offer expert advice.

Responsibilities

• Handle customer inquiries and resolve issues professionally.
• Provide timely and accurate information about products and services.
• Build strong relationships with customers to enhance satisfaction.
• Collaborate with internal teams to improve overall customer experience.
• Identify and escalation complex issues to senior management when necessary.
• Maintain high product knowledge to provide expert advice.

Job description

• Handle customer inquiries and resolve issues professionally.
• Provide timely and accurate information about products and services.
• Build strong relationships with customers to enhance satisfaction.
• Collaborate with internal teams to improve overall customer experience.
• Identify and escalation complex issues to senior management when necessary.
• Maintain high product knowledge to provide expert advice.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.