Store Manager

Make Your Own Perfume [MYOP]; India; On-site; INR 180,000 - 240,000; Full time

Benefits offered by this job

PF

Overtime Allowance

Health Insurance

Job summary

Make Your Own Perfume (MYOP) is seeking a capable Retail Sales Associate to help drive daily and monthly sales targets at the outlet. You will manage store operations, plan rosters for sales staff, and execute the brand's on-floor sales strategy while ensuring SOP adherence.

The role emphasizes customer satisfaction, stock accuracy, and timely completion of KPIs, with opportunities to engage customers across multiple languages and promotional activities.

Qualifications

• Graduates with 4 year experience in retail sales with any B2C brands.
• Excellent communication skill and passion towards sales.
• Candidates must be able to communicate in multiple languages.

Responsibilities

• Achieve monthly and daily sales targets.
• Handle store day-to-day operations and promotions.
• Plan day to day task rooster for sales executives.
• On the floor execution of sales strategy from the organization.
• Develop and arrange promotional material and in-store displays.
• Ensure adherence to SOP at store.
• Stock management and audits.
• Maintain high level of customer satisfaction.
• Excellent work ethic and time management.
• Maintain store etiquette and timings, and complete monthly staff evaluations.
• Complete all KPIs as defined by the organization.

Skills

Sales

Customer service

Communication skills

Multilingual

Time management

Education

Graduates with 4 year experience in retail sales (B2C brands)

Job description

Job Description:

Duties and Responsibilities

• Working towards monthly and daily targets.
• Store day-to-day operations.
• Plan day to day task & rooster for sales executives
• On the floor execution of sales strategy from the organization
• Develop and arrange promotional material and in-store displays
• Ensure adherence to SOP at store
• Stock Management
• Ensuring high level of customer satisfaction
• Excellent work ethic and time management skills
• Ensure adherence to Store etiquette and at store timing
• Maintaining accurate records
• Completion of monthly staff evaluation.
• Completion of all KPIs as defined by the organization.

Requirements

Key Tasks

1. Sales

• Inviting customer to outlet (Customer Approaching)
• Introduce customer to the concept of MYOP.
• Demonstrating and presenting products
• Support the customer to identify the right perfume

2. Store Operations

• Store cleanliness and merchandising.
• Cash deposit to bank or to the Payment collection team.
• Stock Audits
• Monitoring billings and sales on regular basis
• DSR and daily checklists.
• Monitoring staff performance.
• Placing stock request to HO
• Validating and receiving stock.
• Handling, resolving customer complaints and escalating to Cx dept if required.

Qualification

• Graduates with 4 year experience in retail sales with any B2C brands.
• Candidates with excellent communication skill and with passion towards sales
• Candidates must be able to communicate in multiple languages.

Benefits

• PF
• Overtime Allowance
• Health Insurance