Store In-Charge

Make Your Own Perfume [MYOP]; Gurugram District; On-site; INR 300,000 - 420,000; Full time

Benefits offered by this job

Provident Fund

Overtime allowance

Medical Insurance

Job summary

Make Your Own Perfume [MYOP] in Gurugram, India is seeking a store supervisor to drive daily sales and customer satisfaction. You will manage floor operations, plan staff rosters, execute sales strategies, and maintain visual merchandising and stock accuracy.

The role requires excellent communication skills and a passion for sales; you will train and evaluate staff, ensure SOP adherence, and monitor KPIs and store timing to meet monthly targets.

Qualifications

• Graduates with 4 year experience in retail sales with any B2C brands.
• Candidates with excellent communication skill and with passion towards sales.
• Candidates must be able to communicate in multiple languages.

Responsibilities

• Work towards monthly and daily targets.
• Handle store day-to-day operations.
• Plan day to day task & rooster for sales executives
• On the floor execution of sales strategy from the organization
• Develop and arrange promotional material and in-store displays
• Ensure adherence to SOP at store
• Ensuring high level of customer satisfaction
• Excellent work ethic and time management skills
• Ensure adherence to Store etiquette and at store timing
• Maintaining accurate records
• Completion of monthly staff evaluation.
• Completion of all KPIs as defined by the organization.
• Stock Management
• Sales
• Inviting customer to outlet (Customer Approaching)
• Introduce customer to the concept of MYOP.
• Demonstrating and presenting products
• Support the customer to identify the right perfume
• Store cleanliness and merchandising.
• Cash deposit to bank or to the Payment collection team.
• Stock Audits
• Monitoring billings and sales on regular basis
• DSR and daily checklists.
• Monitoring staff performance.
• Placing stock request to HO
• Validating and receiving stock.
• Handling, resolving customer complaints and escalating to Cx dept if required.

Skills

Communication skills

Sales

Multilingual

Job description

Duties and Responsibilities

• Working towards monthly and daily targets.


• Store day-to-day operations.


• Plan day to day task & rooster for sales executives


• On the floor execution of sales strategy from the organization


• Develop and arrange promotional material and in-store displays


• Ensure adherence to SOP at store


• Ensuring high level of customer satisfaction


• Excellent work ethic and time management skills


• Ensure adherence to Store etiquette and at store timing


• Maintaining accurate records


• Completion of monthly staff evaluation.


• Completion of all KPIs as defined by the organization.


• Stock Management

Key tasks

• Sales


• Inviting customer to outlet (Customer Approaching)


• Introduce customer to the concept of MYOP.


• Demonstrating and presenting products


• Support the customer to identify the right perfume


• Store cleanliness and merchandising.


• Cash deposit to bank or to the Payment collection team.


• Stock Audits


• Monitoring billings and sales on regular basis


• DSR and daily checklists.


• Monitoring staff performance.


• Placing stock request to HO


• Validating and receiving stock.


• Handling, resolving customer complaints and escalating to Cx dept if required.

Qualification

• Graduates with 4 year experience in retail sales with any B2C brands.


• Candidates with excellent communication skill and with passion towards sales


• Candidates must be able to communicate in multiple languages.

Benefits

• Provident Fund


• Overtime allowance


• Medical Insurance