Store In-Charge

Make Your Own Perfume [MYOP]; Gurgaon; On-site; INR 250,000 - 400,000; Full time

Benefits offered by this job

Provident Fund

Overtime allowance

Medical Insurance

Job summary

Make Your Own Perfume (MYOP) in Gurgaon is seeking a dynamic retail sales associate to deliver exceptional customer service and drive daily store targets.

You will manage day-to-day store operations, conduct product demonstrations, ensure merchandising, stock accuracy and assist customers in selecting the right fragrance. Excellent communication and multilingual skills are valued in this role.

Qualifications

• Graduates with 4 year experience in retail sales with any B2C brands.
• Candidates with excellent communication skill and with passion towards sales
• Candidates must be able to communicate in multiple languages.

Responsibilities

• Working towards monthly and daily targets.
• Store day-to-day operations.
• Plan day to day task & rooster for salesexecutives
• On the floor execution of sales strategy from theorganization
• Develop and arrange promotional material andin-store displays
• Ensure adherence to SOP at store
• Stock Management
• Ensuring high level of customer satisfaction
• Excellent work ethic and time management skills
• Ensure adherence to Store etiquette and at storetiming
• Maintaining accurate records
• Completion of monthly staff evaluation.
• Completion of all KPIs as defined by theorganization.
• Sales
• Inviting customer to outlet (Customer Approaching)
• Introduce customer to the concept of MYOP.
• Demonstrating and presenting products
• Support the customer to identify the right perfume
• Store cleanliness and merchandising.
• Cash deposit to bank or to the Payment collectionteam.
• Stock Audits
• Monitoring billings and sales on regular basis
• DSR and daily checklists.
• Monitoring staff performance.
• Placing stock request to HO
• Validating and receiving stock.
• Handling, resolving customer complaints and escalating to Cx dept if required.

Skills

Sales experience

Communication

Multilingual

Job description

Job Description:

Duties andResponsibilities

• Working towards monthly and daily targets.
• Store day-to-day operations.
• Plan day to day task & rooster for salesexecutives
• On the floor execution of sales strategy from theorganization
• Develop and arrange promotional material andin-store displays
• Ensure adherence to SOP at store
• Stock Management
• Ensuring high level of customer satisfaction
• Excellent work ethic and time management skills
• Ensure adherence to Store etiquette and at storetiming
• Maintaining accurate records
• Completion of monthly staff evaluation.
• Completion of all KPIs as defined by theorganization.

Key tasks

• Sales
  • Inviting customer to outlet (Customer Approaching)
  • Introduce customer to the concept of MYOP.
  • Demonstrating and presenting products
  • Support the customer to identify the right perfume
• Store cleanliness and merchandising.
• Cash deposit to bank or to the Payment collectionteam.
• Stock Audits
• Monitoring billings and sales on regular basis
• DSR and daily checklists.
• Monitoring staff performance.
• Placing stock request to HO
• Validating and receiving stock.
• Handling, resolving customer complaints and escalating to Cx dept if required.

Qualification

• Graduates with 4 year experience in retail saleswith any B2C brands.
• Candidates with excellent communication skill and withpassion towards sales
• Candidates must be able to communicate in multiplelanguages.

Benefits

• Provident Fund
• Overtime allowance
• Medical Insurance