ESP Engineered in Kolkata is looking for candidates to generate and maintain customer contact, ensuring order intake and market share growth. Responsibilities include forecasting sales, tracking customer inquiries, and ensuring prompt payment collections. Candidates should have a BE in Mechanical Engineering or an MBA along with experience in the MHE industry. Skills in presentation, forecasting, and analytical abilities are essential. Proficiency in Microsoft Office tools is required. This role offers an opportunity for proactive customer engagement.
Qualifications
Experience in MHE industry.
Responsibilities
Generate Pipeline from prospect visits.
Ensure order intake with focus on market share.
Provide timely updates to customers on pending orders.
Continues contact with customers after order supply.
Skills
Presentation
Forecasting
Analytical
Self-driven
Methodical
Go-getter
Education
BE Mechanical / MBA
Tools
Microsoft Word
Microsoft Excel
Outlook
PowerPoint
Job description
Generate Pipeline from prospect visits and ensure order intake both in number of units and value with focus on market share.
Forecast Month on Month Order Intakes and Report Order Lost
Develop and Maintain Customer Contact
Ensure Quick responses to customers quires. Coordinate with internal colleagues to meet customer needs.
Track Competitors approach, Track Market Information
Requirement study to ensure optimum machines recommendation to customers.
Track enquiry from users to purchasers.
Ensure prompt payment collection, C Form Collection, HSS Document collection, BOL Triplicate copy collection. All these collections to be completed as per company guidelines.
Provide timely update to customers on pending orders
Continues contact with customers even after supply of equipment or ongoing enquiry or lost of order.
Lead creation and customer master data updation.
Ensure that data is accurately entered within the companys CRM or other sales management system/tools
Forecast sales targets and ensure they are met
Required Candidate profile
Education: BE Mechanical /MBA
Experience in MHE industry
Specialized knowledge
Geography
Product & applications
Skills
Presentation
Abilities
Forecasting
Ability to handle the territory alone
Other characteristics such as personal characteristics