Sales

ESP Engineered; India; On-site; INR 500,000 - 800,000; Full time

Job summary

ESP Engineered is seeking a candidate to improve market coverage in India, develop customer contacts, and ensure effective order intake. Responsibilities include managing customer queries, tracking market information, and maintaining CRM data. Required qualifications include a BE in Mechanical or an MBA. Candidates should have strong skills in customer handling and the ability to work independently in the territory. This role is critical for driving sales targets and providing timely updates to customers on orders.

Responsibilities

• Improve Market Coverage in the Region.
• Generate Pipeline from prospect visits and ensure order intake.
• Forecast Month on Month Order Intakes and Report Order Lost.
• Develop and Maintain Customer Contact.
• Ensure quick responses to customer’s queries.
• Track competitors' approach and market information.
• Ensure optimum machines recommendation to customers.
• Ensure prompt payment collection.
• Provide timely updates to customers on pending orders.
• Maintain contact with customers post supply of equipment.
• Lead creation and customer master data updation.
• Accurate data entry within CRM.
• Forecast sales targets.

Skills

Customer handling

Ability to handle the territory alone

Personal characteristics

Education

BE – Mechanical / MBA

Job description

Job purpose

• Improve Market coverage in the Region
• Develop and Maintain customer Contacts

Duties and responsibilities

• Improve Market Coverage in the Region
• Generate Pipeline from prospect visits and ensure order intake both in number of units and value with focus on market share
• Forecast Month on Month Order Intakes and Report Order Lost
• Develop and Maintain Customer Contact
• Ensure Quick responses to customer’s queries. Coordinate with internal colleagues to meet customer needs.
• Track Competitors approach, Track Market Information
• Requirement study to ensure optimum machines recommendation to customers.
• Track enquiry from users to purchasers.
• Ensure prompt payment collection, C Form Collection, HSS Document collection, BOL Triplicate copy collection. All these collections to be completed as per company guidelines.
• Provide timely update to customers on pending orders
• Continues contact with customers even after supply of equipment or ongoing enquiry or lost of order.
• Lead creation and customer master data updation.
• Ensure that data is accurately entered within the company’s CRM or other sales management system/tools
• Forecast sales targets and ensure they are met

Qualification

Education: BE – Mechanical /MBA

Specialized knowledge

Industry

Skills

• Customer handling
• Ability to handle the territory alone
• Other characteristics such as personal characteristics