Sr. Sales Engineer (Kanpur, Lucknow)

ESP Engineered; Lucknow; On-site; INR 300,000 - 600,000; Full time

Job summary

ESP Engineered is seeking a dedicated professional in Lucknow, Uttar Pradesh, to drive sales and foster customer relationships. The ideal candidate will have a BE in Mechanical Engineering or an MBA. Responsibilities include generating sales pipelines, forecasting order intakes, and maintaining customer contact for timely updates and prompt payment collections. The role demands strong customer handling skills and the ability to manage territory independently, ensuring all operations align with company guidelines.

Qualifications

• Proven ability to handle customer inquiries and provide feedback.
• Experience with sales management systems and CRM tools.

Responsibilities

• Generate pipeline from prospect visits and ensure order intake.
• Forecast month on month order intakes and report order lost.
• Ensure quick responses to customer inquiries and coordinate with colleagues.
• Track competitors and market information.
• Collect payments and ensure adherence to guidelines.

Skills

Customer handling

Education

BE – Mechanical / MBA

Job description

Responsibilities

• Generate Pipeline from prospect visits and ensure order intake both in number of units and value with focus on market share
• Forecast Month on Month Order Intakes and Report Order Lost

Develop and Maintain Customer Contact

• Ensure Quick responses to customer’s quires. Coordinate with internal colleagues to meet customer needs.
• Track Competitors approach, Track Market Information
• Requirement study to ensure optimum machines recommendation to customers.
• Track enquiry from users to purchasers.
• Ensure prompt payment collection, C Form Collection, HSS Document collection, BOL Triplicate copy collection. All these collections to be completed as per company guidelines.
• Provide timely update to customers on pending orders
• Continues contact with customers even after supply of equipment or ongoing enquiry or lost of order.
• Lead creation and customer master data updation.
• Ensure that data is accurately entered within the company’s CRM or other sales management system/tools
• Forecast sales targets and ensure they are met

Education

BE – Mechanical /MBA

Specialized knowledge

• Industry

Skills

• Customer handling

Abilities

• Ability to handle the territory alone
• Other characteristics such as personal characteristics