Sr. Relationship Officer - CG Road

SUNDARAM HOME FINANCE LIMITED; Chennai; On-site; INR 335,000 - 670,000; Full time

Job summary

Sundaram Home Finance Limited is seeking a Senior Relationship Officer for CG Road. You will drive business growth by identifying customers, managing loan applications from identification to disbursement, and ensuring a high-quality end-to-end experience.

Key responsibilities include branch growth support, achieving revenue targets, and maintaining strong customer relationships. Strong home loan knowledge, excellent communication, and local-language proficiency are essential.

Qualifications

• Sound understanding of home loan products.
• Excellent communication skills with a reasonable proficiency in the local language.
• Proven ability to develop and manage networking/relationship internally and externally.
• Good negotiation skills.
• Demonstration of high degree of perseverance and resilience.

Responsibilities

• End-to-end loan application process from customer identification to disbursement and post-disbursement clarifications.
• Support growth of the branch and ensure revenue targets are achieved consistently.
• Build and manage customer relationships and networks to drive business.

Skills

Home loan products

Communication skills

Networking/relationship management

Negotiation skills

Perseverance & resilience

Local language proficiency

Education

Graduation in any discipline

Job description

Sr. Relationship Officer - CG Road:

Group Company: Sundaram Home Finance Limited

Designation: Business Development Officer/Associate (RM / Sr. RO / RO / BDO / BDA)

Office Location: PAN India

Position description: Responsible for complete process of a loan application commencing from customer identification to disbursement and clarifications after disbursement if any in addition to supporting the growth of the branch and ensuring individual revenue targets are achieved consistently.

Primary Responsibilities: Responsible for complete process of a loan application commencing from customer identification to disbursement and clarifications after disbursement if any in addition to supporting the growth of the branch and ensuring individual revenue targets are achieved consistently.

Reporting Team

• Reporting Designation: Branch Manager

Educational qualifications preferred

• Category: Graduation in any discipline
• Field specialization: Any specialization
• Degree: Any Degree

Required work experience:

• Years of experience: 2+ years of experience in selling of home loan/non home loan/construction finance products/related companies preferably

Key Performance Indicators:

Business development customer identification through various sources

Sales/revenue target achievement

Customer relationship management

Documentation and quality of customers

Overall customer experience

Required Skills:

Sound understanding of home loan products

Market understanding including products/policies of competitors

Excellent communication skills with a reasonable proficiency in the local language

Proven ability to develop and manage networking/relationship internally and externally

Good negotiation skills

Demonstration of high degree of perseverance and resilience