ServiceNow ITOM Developer

Fusion Software Solutions LLC; India; Remote; INR 1,200,000 - 1,800,000; Full time

Job summary

Fusion Software Solutions LLC in India is seeking a ServiceNow ITOM Developer with 6–10 years of experience to design, implement, and optimize ITOM modules including Discovery, CMDB, Service Mapping, and Event Management. You will lead integrations with AWS, Azure, and GCP, customize discovery patterns, and mentor junior developers.

The role requires hands-on development, strong scripting skills (JavaScript, Glide), and a track record of delivering PoC/PoV engagements.

Qualifications

• 610+ years of IT experience, with strong ServiceNow background.
• Hands-on 6 yrs of experience with ITOM modules (Discovery, CMDB, Event Management, etc.).
• Strong scripting skills (JavaScript, Glide).
• Experience with cloud integrations (AWS, Azure, GCP).
• CIS-ITOM certification is highly preferred.
• Additional certifications in ITSM, HRSD, or IRM are a plus

Responsibilities

• Lead design, implementation, and optimization of ServiceNow ITOM modules such as Discovery, CMDB, Service Mapping, Event Management, and Orchestration.
• Customize and configure patterns, probes, sensors, and discovery schedules.
• Integrate cloud platforms with ServiceNow ITOM for enhanced visibility and automation.
• Conduct workshops to gather requirements and define ITOM architecture.
• Translate business needs into scalable ServiceNow solutions.
• Deliver PoC and PoV engagements.
• Perform hands-on development and configuration.
• Ensure seamless integration with other ServiceNow modules and third-party tools.
• Mentor junior developers and act as SME in executive briefings and marketing events.

Skills

ServiceNow ITOM

JavaScript

Glide scripting

Cloud integrations

CIS-ITOM

ITSM HRSD IRM

Job description

Job Title: ServiceNow ITOM Developer

Key Responsibilities:

• Design & Implementation:
  • Lead the design, implementation, and optimization of ServiceNow ITOM modules such as Discovery, CMDB, Service Mapping, Event Management, and Orchestration.
  • Customize and configure patterns, probes, sensors, and discovery schedules.
  • Integrate cloud platforms (AWS, Azure, GCP) with ServiceNow ITOM for enhanced visibility and automation

1

.

• Client Engagement & Solutioning:
  • Conduct workshops to gather requirements and define ITOM architecture.
  • Translate business needs into scalable ServiceNow solutions.
  • Deliver Proof of Concept (PoC) and Proof of Value (PoV) engagements.
• Development & Integration:
  • Perform hands-on development and configuration.
  • Ensure seamless integration with other ServiceNow modules and third-party tools.
  • Maintain deep knowledge of ServiceNow capabilities and constraints

2

.

• Testing $ Deployment:
  • Plan and coordinate testing phases.
  • Lead test remediation cycles and ensure quality assurance.
• Mentorship & Leadership:
  • Provide technical mentoring to junior developers.
  • Act as a subject matter expert in executive briefings and marketing events.

Required Skills & Qualifications:

• 610+ years of IT experience, with strong ServiceNow background.
• Hands-on 6 yrs of experience with ITOM modules (Discovery, CMDB, Event Management, etc.) is must.
• Strong scripting skills (JavaScript, Glide).
• Experience with cloud integrations (AWS, Azure, GCP).
• CIS-ITOM certification is highly preferred.
• Additional certifications in ITSM, HRSD, or IRM are a plus

Role: ServiceNow ITOM Developer

Location: Anywhere in India

Experience: 6 to 10 Yrs
Notice Period : Immediate- 30 Days