ServiceNow Developer (ITOM)

IDESLABS; Dadri, Hyderabad, Bengaluru; On-site; INR 1,100,000 - 1,700,000; Full time

Job summary

IDESLABS Pvt Ltd seeks a ServiceNow ITOM Specialist to implement, configure, and support ITOM solutions across enterprise environments.

The ideal candidate will have strong hands-on ITOM experience and will work from client sites in India, collaborating with infrastructure and platform teams.

Role requires immediate joiners with 5+ years total experience and at least 4+ years in ITOM, on-site five days a week.

Qualifications

• Minimum 4+ years in ServiceNow ITOM
• Total experience 5+ years
• Hands-on experience with ITOM modules

Responsibilities

• Configure and support ServiceNow ITOM modules.
• Implement and maintain Discovery, Service Mapping, and CMDB.
• Configure and manage MID Servers.
• Support Event Management and infrastructure monitoring integrations.
• Ensure CMDB data accuracy and governance.
• Troubleshoot ITOM-related issues and performance bottlenecks.
• Collaborate with infrastructure, application, and platform teams.
• Participate in Incident, Change, and Problem Management activities.

Skills

ServiceNow ITOM

Job description

Job Title: ServiceNow ITOM Specialist

Company: IDESLABS Pvt Ltd
Employment Type: C2H (Contract to Hire)
Location: Noida / Bangalore / Hyderabad
Work Mode: 5 Days Work From Office
Experience: 5+ Years Total Experience
Relevant Experience: Minimum 4+ Years in ServiceNow ITOM
Notice Period: Immediate Joiners Only

Job Description

We are seeking a skilled ServiceNow ITOM Specialist with strong hands-on experience in ITOM modules. The ideal candidate will be responsible for implementing, configuring, and supporting ServiceNow ITOM solutions across enterprise environments.

Key Responsibilities

• Configure and support ServiceNow ITOM modules.
• Implement and maintain Discovery, Service Mapping, and CMDB.
• Configure and manage MID Servers.
• Support Event Management and infrastructure monitoring integrations.
• Ensure CMDB data accuracy and governance.
• Troubleshoot ITOM-related issues and performance bottlenecks.
• Collaborate with infrastructure, application, and platform teams.
• Participate in Incident, Change, and Problem Management activities.

Do Not Apply If

Less than 5 Years Total Experience
Less than 4 Years ITOM Experience
Not an Immediate Joiner
Looking for WFH/Hybrid Opportunities
No PF Records Available
Not Willing to Work from Office 5 Days a Week