ServiceNow Functional Testing

Tata Consultancy Services; India; On-site; INR 1,200,000 - 1,600,000; Full time

Job summary

Tata Consultancy Services is seeking a skilled Quality Engineer with 4+ years of experience to lead testing across ServiceNow ITSM, SecOps, and Vulnerability Response modules. The role emphasizes end-to-end functional, integration, and data validation testing, with focus on reliable data flows and secure incident workflows.

Candidate will validate integrations with Splunk and various API interfaces, and perform data migration testing to ensure data integrity and reconciliation across systems.

Qualifications

• 4+ years of quality engineering experience.
• Strong ServiceNow ITSM, SecOps, and Vulnerability Response expertise.
• Experience in functional, integration, and data validation testing.

Responsibilities

• Perform end-to-end testing across ServiceNow modules: ITSM, SecOps, and Vulnerability Response.
• Validate integrations including bi-directional data flow, e-bonding, Splunk integration, and API-based interfaces.
• Conduct data migration testing including field mapping, data integrity, and reconciliation validation.
• Test security incident workflows, playbooks, alerts, SLA, audit logs, attachments, and journal entries.

Skills

Quality Engineering

ServiceNow ITSM

Security Operations

Vulnerability Response

Functional testing

Integration testing

Data validation testing

Tools

Splunk

REST API

SOAP API

Job description

Role & responsibilities

• Candidate with 4++ years of Experience in Quality Engineering with strong expertise in ServiceNow ITSM, Security Operations (SecOps), and Vulnerability Response, responsible for ensuring high-quality delivery through functional, integration, and data validation testing.

Key Responsibilities

• Perform end-to-end testing across ServiceNow modules: ITSM (Incident, Change, Problem), SecOps (Security Incident Response), and Vulnerability Response
• Validate integrations including bi-directional data flow, e-bonding, Splunk integration, and API-based (REST/SOAP) interfaces
• Conduct data migration testing (SecOps ITSM) including field mapping, data integrity, and reconciliation validation
• Test security incident workflows, playbooks, alerts, SLA, audit logs, attachments, and journal entries

Preferred candidate profile