Service Now Test Engineer

Theitmind; Pune District; On-site; INR 600,000 - 1,000,000; Full time

Job summary

A technology solutions firm based in Pune is seeking an experienced ServiceNow Tester with a strong background in testing methodologies for both manual and automated testing. Candidates should have hands-on experience with CYARA, Test Evidence collection, and knowledge of ServiceNow modules including ITSM and ITOM. Key qualifications include problem-solving skills and the ability to work collaboratively in an Agile team environment.

Qualifications

• Minimum of two years of experience in testing ServiceNow applications, preferably in an Agile environment.
• Proficiency in testing methodologies, techniques, and tools, with experience in both manual and automated testing.
• Familiarity with ServiceNow development concepts and ATF.

Skills

Testing methodologies

Manual testing

Automated testing

ServiceNow Testing

Agile

ATF

CYARA

Appium mobile test authoring

Cypress

Postman

Accessibility testing

Performance testing

Tools

ServiceNow

Data‑driven testing

Load Runner

SauceLabs

Applitools

Job description

Requirements

• Minimum of two years of experience in testing ServiceNow applications, preferably in an Agile environment.
• Proficiency in testing methodologies, techniques, and tools, with experience in both manual and automated testing.
• Familiarity with ServiceNow development concepts and ATF.
• Experience with ServiceNow modules such as ITSM, ITOM, SPM, or CSM is advantageous.
• Excellent problem‑solving skills and attention to detail.
• Strong communication skills, with the ability to effectively collaborate with team members and stakeholders.
• ServiceNow Certified System Administrator (CSA) certification is a plus but not required.

Must‑Have

• Experience in developing manual and automation test scripts with CYARA.
• Hands‑on experience in CYARA and should have extensive experience in using Data‑driven, Cruncher/Crucher Lite, Tags and running campaigns.
• Hands‑on experience in preparing quality test cases.
• Experience in Automated IVR Functional Testing.
• Manual functional and acceptance testing.
• Automated acceptance testing.
• Appium mobile test authoring (iOS & Android).
• Test evidence collection and reporting.
• Cypress.
• Postman (or similar) API testing.
• Accessibility testing (iOS/Android/web).
• Applitools.
• SauceLabs.
• Performance testing: Performance Center/Load Runner.
• SAST and DAST security tooling.

Mandatory Skills

• ServiceNow Testing
• Agile
• ATF
• ITSM
• ITOM
• CSA

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