ServiceNow Developer

Ecolab Food Safety & Hygiene Solutions Private Limited; Bengaluru; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Ecolab Food Safety & Hygiene Solutions Private Limited seeks a skilled ServiceNow Developer to design, develop, configure, and maintain ServiceNow applications and integrations. The ideal candidate will have hands-on experience with ServiceNow platform capabilities, follow best practices, and collaborate closely with stakeholders to deliver scalable and secure solutions.

Candidates should have 3+ years of hands-on ServiceNow development experience, strong JavaScript, REST/SOAP APIs, and

Qualifications

• 3+ years of hands-on ServiceNow development experience.
• Strong experience with JavaScript, REST/SOAP APIs and integrations.
• Familiarity with CMDB and ITSM; knowledge of ITOM and HRSD is a plus.
• Understanding of ACLs, roles, and security best practices.
• Experience working in Agile/Scrum environments.

Responsibilities

• Design, develop, and implement ServiceNow solutions using best practices.
• Customize ServiceNow applications using Business Rules, Client Scripts, UI Policies, Script Includes, and Flow Designer.
• Develop and maintain modules such as ITSM, CSM, ITOM, HRSD, MCO, and Finance Management.
• Create and manage integrations using REST, SOAP, MID Server, and IntegrationHub.
• Follow SDLC, Agile/Scrum, and change management processes.

Skills

ServiceNow development

JavaScript

REST APIs

Agile/Scrum

ITSM

CMDB

ITOM

HRSD

Security best practices

Problem-solving

Education

Bachelor's degree in Computer Science/IT

ServiceNow Certifications

Tools

ServiceNow UI Builder

Service Portal

Flow Designer

Job description

Software Engineer Job Summary. We are seeking a skilled ServiceNow Developer to design, develop, configure, and maintain ServiceNow applications and integrations. The ideal candidate will have hands‑on experience with ServiceNow platform capabilities, follow best practices, and collaborate closely with stakeholders to deliver scalable and secure solutions.

Key Responsibilities

Design, develop, and implement ServiceNow solutions using best practices Customize ServiceNow applications using Business Rules, Client Scripts, UI Policies, Script Includes, and Flow Designer Develop and maintain ServiceNow modules such as ÏTSM , CSM, APO , MCO, Finance Management, Employee Centre. Build and support integrations using REST, SOAP, MID Server, and IntegrationHub Create and manage workflows, FlowDesinger and ETL, Integration Hub, DataFabric/Zero Copy Connectors, tranformation Perform unit testing, debugging, and troubleshooting of platform issues Support platform upgrades, patches, and releases Collaborate with architects, business analysts, and stakeholders to gather requirements Follow SDLC, Agile/Scrum, and change management processes Maintain technical documentation and knowledge articles

Required Skills & Qualifications

3+ years of hands‑on ServiceNow development experience Strong experience with JavaScript, REST/SOAP APIs and integrations (server-side and client-side) In-depth knowledge of ServiceNow platform architecture Experience with (Source-to-Pay, Order-to-Cash lifecycle, Accounts payable, Accounts receivable etc) Familiarity with CMDB and ITSM Experience with other Application would be plus like ITOM, HRSD. Understanding of ACLs, roles, and security best practices Experience working in Agile/Scrum environments referred

Qualifications

ServiceNow certifications such as: Certified System Administrator (CSA) Certified Application Developer (CAD) Module-specific certifications (CSM, ITSM, MCO etc.) Experience with ServiceNow Performance Analytics and Reporting Knowledge of UI Builder, Service Portal, and Workspace configuration Exposure to DevOps, CI/CD, and ATF (Automated Test Framework)

Soft Skills

Strong analytical and problem‑solving skills Excellent communication and documentation abilities Ability to work independently and in a team environment Strong stakeholder management skills

Education

Bachelor's degree in Computer Science, Information Technology, or equivalent experience Min 3+ Years of experience in Servicenow Nice to Have Experience with cloud platforms (CSM, MCO, APO ) Knowledge of ITIL processes Experience supporting global enterprise environments Experience Level Mid Level