Servicenow Developer

V2 Solutions; Pune District; On-site; INR 900,000 - 1,400,000; Full time

Job summary

V2 Solutions in Pune, India, seeks an experienced ServiceNow Developer to design, develop, implement, and maintain ServiceNow solutions aligned with business needs. You will work on ITSM processes, CMDB, and integrations, delivering robust workflows and scalable applications.

The role requires hands-on scripting (JavaScript, Glide APIs), experience with Flow Designer and Integration Hub, plus collaboration with stakeholders and adherence to best practices.

Qualifications

• Hands-on experience with ServiceNow platform development.
• Strong scripting skills using JavaScript and Glide APIs.
• Experience building integrations via REST/SOAP and API calls.
• Familiarity with ITSM modules, CMDB, and reporting.

Responsibilities

• Design, develop, configure, and customize ServiceNow applications and modules.
• Develop and maintain Service Catalogs, Workflows, Flow Designer, and Integrations.
• Implement ITSM processes including Incident, Change, Problem, Knowledge, and CMDB.
• Create and maintain reports, dashboards, and performance analytics.

Skills

ServiceNow development

JavaScript

Glide APIs

REST/SOAP integrations

Agile/Scrum

Tools

Flow Designer

Integration Hub

CMDB

Discovery

Job description

We are seeking a skilled and experienced ServiceNow Developer to design, develop, implement, and maintain ServiceNow solutions aligned with business requirements. The ideal candidate will have hands-on experience in ServiceNow platform development, workflow automation, integrations, and customization across various ServiceNow modules.

Key Responsibilities

• Design, develop, configure, and customize ServiceNow applications and modules.
• Develop and maintain Service Catalogs, Workflows, Flow Designer, Business Rules, Client Scripts, UI Policies, Script Includes, and Integrations.
• Implement ITSM processes including Incident, Problem, Change, Request, Knowledge Management, and CMDB.
• Collaborate with stakeholders to gather requirements and translate them into technical solutions.
• Develop and support REST/SOAP API integrations with third-party applications.
• Create and maintain reports, dashboards, and performance analytics.
• Perform system testing, debugging, and troubleshooting activities.
• Ensure adherence to ServiceNow best practices, coding standards, and governance guidelines.
• Participate in platform upgrades, patching activities, and release management.
• Provide technical documentation and knowledge transfer to support teams.

Required Skills

• Strong hands-on experience with the ServiceNow platform.
• Proficiency in JavaScript, Glide APIs, AJAX, HTML, and CSS.
• Experience with: ITSM CMDB Service Catalog Flow Designer Integration Hub Performance Analytics Discovery (preferred) Experience in REST/SOAP web services and API integrations.
• Strong understanding of ServiceNow architecture and data model.
• Knowledge of Agile/Scrum methodologies.
• Excellent analytical, problem-solving, and communication skills.

Preferred Skills

• Experience with ITOM, ITAM, HRSD, CSM, SPM, or SecOps modules.
• Exposure to cloud platforms such as Azure, AWS, or Google Cloud.
• Experience with CI/CD implementation for ServiceNow.
• ServiceNow Governance, Risk & Compliance (GRC) knowledge is an added advantage.

Certifications (Preferred)

• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Application Developer (CAD)
• ServiceNow Certified Implementation Specialist (CIS)
• ITSM/ITOM/CSM or relevant modules

What We Offer

• Opportunity to work on enterprise-scale ServiceNow implementations.
• Exposure to global clients and digital transformation initiatives.
• Collaborative work environment and career growth opportunities.
• Competitive compensation and benefits package.