Service Now DeveloperJavaScript, Gliderecord, WSD, IRM, App Enginee, REST, SOAP, ITSM, ITIL, ,

VRSamadhan; Mumbai; On-site; INR 900,000 - 1,400,000; Full time

Job summary

A leading IT service provider in Mumbai is seeking a highly skilled ServiceNow Developer. The ideal candidate will have 4 to 7 years of experience in developing and customizing ServiceNow solutions. This full-time role requires expertise in ServiceNow modules, scripting, and integration with external systems. Strong communication and teamwork skills are essential for collaborating with cross-functional teams.

Qualifications

• 4 to 7 years of hands-on experience in ServiceNow Development.
• Strong knowledge of ServiceNow modules such as Incident, Problem, Change, and Service Catalog.
• ServiceNow Certified Application Developer certification.

Responsibilities

• Design, develop, and maintain ServiceNow applications and workflows.
• Customize and configure the ServiceNow platform for business needs.
• Write scripts to automate processes with Flow Designer.
• Troubleshoot ServiceNow issues and maintain documentation.

Skills

ServiceNow Scripting (JavaScript, GlideRecord)

ServiceNow modules (HR, WSD, IRM, App Engine)

Using Flow Designer and Orchestration

REST/SOAP APIs integration

ServiceNow Service Catalog

ServiceNow Studio

ServiceNow platform architecture

ITIL Foundation (optional)

Education

Diploma or full-time degree in Computer Science

Job description

We are looking for a highly skilled ServiceNow Developer with 4 to 7 years of hands-on experience in developing, customizing, and implementing ServiceNow solutions. As a ServiceNow Developer, you will work closely with cross-functional teams to tailor ServiceNow configurations to meet business needs and enhance operational efficiency. The ideal candidate will possess deep knowledge of ServiceNow modules such as Incident, Problem, Change, CMDB, Service Catalog, and expertise in scripting, automation, and integration.

Key Responsibilities:

• ServiceNow Development: Design, develop, and maintain ServiceNow applications, workflows, and configurations.
• Customization & Configuration: Customize and configure the ServiceNow platform to meet business requirements.
• Scripting & Automation: Write and implement scripts (e.g., JavaScript, GlideRecord) to automate processes using Flow Designer and Orchestration.
• Troubleshooting & Issue Resolution: Identify and resolve issues in ServiceNow configurations, integrations, and customizations.
• Testing & Documentation: Ensure proper testing of solutions and maintain clear and thorough documentation for custom applications and workflows.

Technical Skills:

• Proficient in ServiceNow Scripting (JavaScript, GlideRecord, GlideAjax, etc.).
• Experience with ServiceNow modules such as HR, WSD, IRM, and App Engine.
• Expertise in using ServiceNow Flow Designer and Orchestration to automate tasks.
• Experience integrating ServiceNow with external systems using REST/SOAP APIs and MID Server.
• Strong knowledge of ServiceNow Service Catalog, CMDB, Service Portal, and Workflows.
• Hands-on experience with ServiceNow Studio to create and maintain custom applications.
• Deep understanding of ServiceNow platform architecture, including ITSM, ITOM, ITBM, and related modules.
• ServiceNow Certified Application Developer certification.

Nice To Have:

• ITIL Foundation certification.
• ServiceNow Certified Implementation Specialist (CIS) in modules such as ITSM, ITOM, or Service Portal.
• Experience with ServiceNow Performance Analytics or Reporting.

Behavioural Skills:

• Attention to detail and precision.
• Ability to collaborate effectively with cross-functional teams.
• Adaptability and flexibility to work in a dynamic environment.

Soft Skills:

• Excellent communication and interpersonal skills to interact with stakeholders and team members.

Qualifications & Experience:

• Education: A diploma or full-time degree in Computer Science, Information Technology, or related fields.
• Experience: 4 to 7 years of hands-on experience in ServiceNow Development

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Engineering and Information Technology
• Business Consulting and Services