Service Desk Executive

Agile Turn Technology; Bengaluru; On-site; INR 300,000 - 420,000; Full time

Job summary

AgileTurn Technology in Bangalore is seeking a Korean Customer Support Executive to assist customers with flight bookings, cancellations, and travel queries. English proficiency is required, and prior BPO or airline experience is preferred. The role involves handling inquiries and providing resolutions with a focus on high-quality customer service.

Location: Bangalore. Rotational shifts may be required. This position targets individuals fluent in Korean and English looking to contribute to

Qualifications

• Proficiency in English.
• BPO or airline industry experience is a must.
• Strong communication and customer-handling skills.

Responsibilities

• Handle airline customer inquiries and provide effective resolutions.
• Assist with flight reservations, cancellations, rescheduling, and other travel-related services.
• Deliver excellent customer service while maintaining quality standards.

Skills

English proficiency

Communication skills

Customer handling

Job description

Role & responsibilities

WERE HIRING | Korean Customer Support Executive

AgileTurn Technology is looking for talented for Airline Customer Support Executive an exciting opportunity in the airline customer support domain.

Location: Bangalore

Position: Korean Customer Support Executive

Industry: Airline / BPO

Language: English proficiency required

Mandatory Requirements

• Proficiency in English.
• BPO or airline industry experience is a must.
• Strong communication and customer-handling skills.
• Ability to assist customers with flight bookings, cancellations, rescheduling, and travel-related queries.
• Flexibility to work in rotational shifts, if required.

Key Responsibilities

• Handle airline customer inquiries and provide effective resolutions.
• Assist with flight reservations, cancellations, rescheduling, and other travel-related services.
• Deliver excellent customer service while maintaining quality standards.